We purchased a luxury vinyl floor *** plank and after days time the floor begin to buckle in several spotsAfter months the floor was even worseWe contacted them to fix the problem and they discovered moisture and mildew under the vinyl floorThey had to remove the vinyl floor and 1/inch subfloor They said there would be no charge then present a bill to repair in all and put it backWe found out they did not follow the manufactures procedure which caused the overall problemIt states clearly if you do not follow the installation instructions it will cause moisture problemsCarpet Giant has very poor warranty and they have ruined my house and left me high and dry
Ira replaces a broken spring for us a few months ago and the door stopped working last weekHe told us on separate occasions he would come taka a look and never showed upAnother repair company came and showed us that he replaces the spring with an under-sized one and we had to pay $400+ dollars after paying $to Ira
Carpet Giant installed carpet and wood flooring in our houseWe were under a deadline to get the flooring installedRobert from Carpet Giant kept on top of the delivery and installation of the flooring to make sure it was done as quickly as possibleThis company did a great job
I think Carpet Giant is a truly great company that stands by the products and service that they provide and they are very customer orientated They really believe in customer satisfaction and because of that, I will always do my business with Carpet Giant The crew that recently installed my floor were very professional and did a great job I highly recommended this company to anyone that's going to make a major investment to their home or business I want to thank Carpet Giant's staff for all of their help and continued support
We purchased a luxury vinyl floor *** plank and after days time the floor begin to buckle in several spotsAfter months the floor was even worseWe contacted them to fix the problem and they discovered moisture and mildew under the vinyl floorThey had to remove the vinyl floor and 1/inch subfloor They said there would be no charge then present a bill to repair in all and put it backWe found out they did not follow the manufactures procedure which caused the overall problemIt states clearly if you do not follow the installation instructions it will cause moisture problemsCarpet Giant has very poor warranty and they have ruined my house and left me high and dry
Ira replaces a broken spring for us a few months ago and the door stopped working last weekHe told us on separate occasions he would come taka a look and never showed upAnother repair company came and showed us that he replaces the spring with an under-sized one and we had to pay $400+ dollars after paying $to Ira
Carpet Giant installed carpet and wood flooring in our houseWe were under a deadline to get the flooring installedRobert from Carpet Giant kept on top of the delivery and installation of the flooring to make sure it was done as quickly as possibleThis company did a great job
I think Carpet Giant is a truly great company that stands by the products and service that they provide and they are very customer orientated They really believe in customer satisfaction and because of that, I will always do my business with Carpet Giant The crew that recently installed my floor were very professional and did a great job I highly recommended this company to anyone that's going to make a major investment to their home or business I want to thank Carpet Giant's staff for all of their help and continued support