Gold's Gym & Aerobic Center -Winchester VA Reviews (1)
Gold's Gym & Aerobic Center -Winchester VA Rating
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Awful Experience Customer beware before signing a membership with this company My membership with Gold's gym was scheduled to end at the end of April (actually May 2106) On Apr 2016, Gold's gym charged my credit card, for what I thought was my last membership payment When I called to find out what I needed to do to make sure my membership was not automatically renewed next month in May, I was told that I had to come in and sign a cancellation form but I would still be charged an additional month in May although I was giving them 30-days notice When I spoke to the General Manager, John C***, he was extremely rude and could not give me a legitimate reason as to why I would be charged an additional month after I cancelled my membership He said it was in their contract (It must have been in the very small print because I was not aware of it and the person who signed me up didn't inform me of that) Why would you pay for a month you are not using the gym?) The point in cancelling days in advance is to make sure you don't get charged an extra month!! What they should tell people is that they have to cancel days in advance, not days in advance I think they do this to get that extra $ I had an overall terrible experience dealing with the MrC*** Gold's gym has shady billing practices If you do decide to sign a membership with this company (at least the one in Winchester, VA off of Berryville Ave.), do a month-by-month, not a year membership Do not give them your bank or credit card information if you can avoid itI will never join another Gold's gym after this horrible experience I would not recommend this particular location to anyone