ood Morning- Please note that Mrs*** signed a year contract on October 13, Under the additional comments she a had a clause she signed that stats "Day CX From Join Date" which means she can cancel her gym membership at any time or for any reason between the dates of October 13, to
October 19, without any penaltiesOn November 17, Mrs*** filled out a cancellation form stating she was moving to *** *** MIOur cancellation procedure as noted on the cancellation form she signed states we require a day cancellation process period pursuant to your agreementBecause she signed the form on November 17th we would cancel her on December 17th but because she is obligated to pay December dues we allow her to use our facility until January 9, I know we have explained this to Mrs*** on numerous occasionsI do have all the documents that support all the information above
ood Morning- Please note that Mrs*** signed a year contract on October 13, Under the additional comments she a had a clause she signed that stats "Day CX From Join Date" which means she can cancel her gym membership at any time or for any reason between the dates of October 13, to
October 19, without any penaltiesOn November 17, Mrs*** filled out a cancellation form stating she was moving to *** *** MIOur cancellation procedure as noted on the cancellation form she signed states we require a day cancellation process period pursuant to your agreementBecause she signed the form on November 17th we would cancel her on December 17th but because she is obligated to pay December dues we allow her to use our facility until January 9, I know we have explained this to Mrs*** on numerous occasionsI do have all the documents that support all the information above