Golde Properties

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] [redacted] and I did pay [redacted] Properites $for the damagesOur original lease was until May 28th, we were in the process of buying a house and wanted to be able to get out early so we could get into our own houseWe are still uncertain about the flooding since that was the third time the place had flooded, in the three years since it was built [redacted] entered many times without proper noticeIn fact he admitted it within this complaint when he said that he came to put in the screenHad he called before he was going to come I would have instructed him that he couldn’t come at that time due to the kids being asleepFurthermore he lied saying that he left the screen because he never had the screen with him, he asked to come take measurements to ensure he ordered the correct screenThe screen was never left at our place because he never brought it overI would have never agreed to put in the screen on my own due to the window being right over an egress window and I wouldn’t have wanted to risk dropping it down and breaking it Mr [redacted] was instructed by the health department to clean up the mold that was present in the apartment He came and cleaned some of it but not all of itHe was also instructed that he had to provide a dehumidifier to us and he never did thatHe didn’t tell us prior to moving in that we had to wipe down the windows every single dayThat is absurd! I would have never agreed to live in a place where that was required Who has the time to wipe down windows every single day?! We did move the last of our belongings on March 15th, (with the exception of some cleaning products, a broom and a few other random things)We had moved the last of our stuff on that Sunday the 15th so that we could get the help of my father and brother who are both in car sales and therefore are off on Sundays, also since I was off of work on maternity leave and my return to work date was scheduled for March 25th so that I had enough time to come back and clean while the place was emptyIt is easier to clean and make repairs to a place with all the contents out which is why we choose to move on the 15th Before we left we drew every blind in the place so that you couldn’t see into the place from any windowWe did this to deter anyone from attempting to break in and cause damageSince no one could see into the place, it stands to reason that [redacted] entered the premises not knowing if we were there or not My husband went back on the 17th, and the painter was thereThe painter told my husband that [redacted] had given him the keys and told him to get it ready for the next peopleHe went on to tell my husband that the place looked great and that there was only one little spot that he needed to touch up and there is no reason that we shouldn’t get our deposit backWhich I find crazy since on our detailed list of deductions from [redacted] Properties we were charged $530.81, for hours of painting as well as gallons of paintNow I would really like to understand how when the painter claims that he only had to touch up one spot, how did that take three gallons of paint and hours? This is just another thing on Mr ***’s long and documented list of fraudulent behaviorNot to mention that we had already bought a gallon of paint to make our own touch ups, per the law tenants have the right to make any and all necessary repairs to return the place to the same conditions that they found itMr [redacted] was the one using foul language in the phone call referenced in the original complaint however since that will turn into a he said she said situation, I will drop that and if needed for the need of this complaint will submit a recorded conversation my husband [redacted] had with [redacted] that shows [redacted] ’s true colors We filed the suit after the conversation [redacted] had with Mr [redacted] on the 18th where he claimed we abandoned the place and to fk offWe knew at that point that Mr [redacted] was going to be incredibly difficult to work withWe also knew that reguardless of how much money we got back from him, we wanted the Revdex.com to know about his business practicesThe way he treats people is unacceptable, and we felt it was our duty to try and help others from being put in the same position we were put in We didn’t come back and clean because Mr [redacted] had already made his analysis of the place, which is proven by the painter being thereIf he hadn’t made his analysis how would he know that it needed to be painted? We are willing to accept the charges for the carpet cleaning and the current water bill, $and $ respectivelySince he also charged us for a past water bill and a previous water bill which is another fraudulent charge since we can provide a copy of our check as well as bank records showing that [redacted] Properties cashed those water bill checks Mr [redacted] also charged us $to replace sq ft of flooring in the living roomSince this was on our check in sheet we deny thisAlso Mr [redacted] claims that he called [redacted] and left him a message to come and look at itThis is also a lie and Fraud because we pulled our phone records and there was never a call from [redacted] to my husbandI am willing to forgo legal actions if [redacted] Properties will return our entitled amount of $1276.44, plus $for days of rent that we paidSince Mr [redacted] stated in his response that the apartment reverted back the owner I the tenant shouldn’t have to pay for it so we are asking for a grand total of $1,If [redacted] Properties refuses to pay out what we are owed, we are more than willing to start litigation, as I’m sure a judge will be most interested in how many more fraudulent charges can be added to Mr *** Regards, [redacted]

text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Sorry for the delay in getting back to you but we are a one man show masd most of our efforts go toward making a better living environment for out tenantsWhen I reread you letter it said I could email it and this is a lot fasted than a typed letter.
To set the stage properly as to the ***'s attitude toward me they are very mean spirited and retalitory because one of the family members, possible one of their small children, flooded the finished basement in October of They denied responsibility even though there was no leak found, broken pipe, or defective valve foundThe unit is less than years oldThe clean up costs were a bit over $for ServProWe went to small claims and after they heard the evidence in mediation agreed to pay the clean up costs because they knew they were living there and there was no structural defectThat is what set the stage for their demeanor.
Now to address the ***'s complaintWe have never entered their unit while they were living there without prior notice or were asked to come inWhy would we? The statutes are very clear about thatAs far as the mold issue goes during the winter they kept the window coverings completely closed all the times and that was a perfect dehumidifier as you had a cold side and a warm side and no air circulationWe told them upon moving in that new construction is built a lot tighter and they have to open the wooden blinds every day to wipe out the condensation and get air movement to the windows or the water is a source for mildewThey never wouldI came over at their request and told them againThe health department was called by the ***s and I met with the health inspectorWe had a moisture meter and it read 45% humidity upstairs and 47% humidity downstairsThe proper range for indoor hunidity is between and 60%You could not get any better for not having dry skin, hair, nose bleeds, and static electricityThere was no structural defect or owner liability founf by the health departmentThat is the part with the health department that Ashton somehow forgot to mentionShe was told to open the blinds up during the day and wipe down the moisture which occured when they were closedWe were never notified of any sink issue and it was not on their check in sheetThere is a new tenant there now and they have no issue with the sink or the front doorThere was a screen missing that we missed when they moved in and when notified of it a new screen was ordered and deliveredWe were going to install it but the baby sitter said the kids were sleeping in the bedroom where the screen was to go and she said to leave it and they would take care of itAs far as the moving out went they were totally out on March 15, at which time the unit is vacated and reverts back to the owner and he is able to enter the vacant unit to do repairs to the unit for the next tenantIf the unit is vacant we do not have to give the tenant notice as their privacy would not be disturbed as is the intent of the statuteThe ***s did not want my painter in the unit even though they had completely moved to their new homeThe conversation I had with *** *** is not quite what Ashton states in her complaint and is highly enhancedWhat I said to *** was they vacated the unit and moved to their new home and we were free to make repairs to the unitI told him he was being mean spirited and to stop acting like a jerk and to move on with things to focus on his new house and let this one go as he was no longer thereMr*** is the one using the foul language as I do not speak that way and this is just in the course of doing business and not personal.
The settlement they want I found quite interestingThey want their full security deposit back because they were not afforded the opportunity to cleanThe ***s did not turn in the keys until March 25, They moved out on March 15, and the painter started there on March 17, The complaint was filed March 18, while they still had the keysWhy couldn't they come back to clean if they wanted to? Also the security deposit report listing all deductions from their security deposit was not due until days after March 15, when they moved outWe knew nothing would please them so they were not charged for any cleaning on their secrity deposit reportTenants do not usually get their full security deposit back as there is the final water bill that is the tenants responsibity in the leaseThat can not be calculated until the time of moving then the tenant is not using any more waterThis is just a case of a vindictive tenant because of damage they caused in October and trying to seek as much revenge as they canWe did nothing that wasn't within the consumer protection rules and regulations.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
 
 
 
[redacted] and I did pay [redacted]
Properites $2000 for the damages. Our original lease was until May 28th,
we were in the process of buying a house and wanted to be able to get out early
so we could get into our own house. We are still uncertain about the flooding
since that was the third time the place had flooded, in the three years since
it was built.
[redacted] entered many
times without proper notice. In fact he admitted it within this complaint when
he said that he came to put in the screen. Had he called before he was going to
come I would have instructed him that he couldn’t come at that time due to the
kids being asleep. Furthermore he lied saying that he left the screen because
he never had the screen with him, he asked to come take measurements to ensure
he ordered the correct screen. The screen was never left at our place because
he never brought it over. I would have never agreed to put in the screen on my
own due to the window being right over an egress window and I wouldn’t have
wanted to risk dropping it down and breaking it.
Mr [redacted] was instructed
by the health department to clean up the mold that was present in the apartment.
He came and cleaned some of it but not all of it. He was also instructed that
he had to provide a dehumidifier to us and he never did that. He didn’t tell us
prior to moving in that we had to wipe down the windows every single day. That is
absurd! I would have never agreed to live in a place where that was required.
Who has the time to wipe down windows every single day?!
We did move the last of
our belongings on March 15th, (with the exception of some cleaning
products, a broom and a few other random things). We had moved the last of our
stuff on that Sunday the 15th so that we could get the help of my
father and brother who are both in car sales and therefore are off on Sundays,
also since I was off of work on maternity leave and my return to work date was scheduled
for March 25th so that I had enough time to come back and clean
while the place was empty. It is easier to clean and make repairs to a place
with all the contents out which is why we choose to move on the 15th.
Before we left we drew every blind in the place so that you couldn’t see into
the place from any window. We did this to deter anyone from attempting to break
in and cause damage. Since no one could see into the place, it stands to reason
that [redacted] entered the premises not knowing if we were there or not.
My husband went back on
the 17th, and the painter was there. The painter told my husband
that [redacted] had given him the keys and told him to get it ready for the next
people. He went on to tell my husband that the place looked great and that
there was only one little spot that he needed to touch up and there is no
reason that we shouldn’t get our deposit back. Which I find crazy since on our
detailed list of deductions from [redacted] Properties we were charged $530.81, for
26.5 hours of painting as well as 3 gallons of paint. Now I would really like
to understand how when the painter claims that he only had to touch up one
spot, how did that take three gallons of paint and 26.5 hours? This is just another
thing on Mr [redacted]’s long and documented list of fraudulent behavior. Not to
mention that we had already bought a gallon of paint to make our own touch ups,
per the law tenants have the right to make any and all necessary repairs to
return the place to the same conditions that they found it. Mr [redacted] was the
one using foul language in the phone call referenced in the original complaint however
since that will turn into a he said she said situation, I will drop that and if
needed for the need of this complaint will submit a recorded conversation my
husband [redacted] had with [redacted] that shows [redacted]’s true colors.
We filed the suit after the
conversation [redacted] had with Mr [redacted] on the 18th where he claimed we
abandoned the place and to fk off. We knew at that point that Mr [redacted] was
going to be incredibly difficult to work with. We also knew that reguardless of
how much money we got back from him, we wanted the Revdex.com to know about his
business practices. The way he treats people is unacceptable, and we felt it
was our duty to try and help others from being put in the same position we were
put in.
We didn’t come back and
clean because Mr [redacted] had already made his analysis of the place, which is
proven by the painter being there. If he hadn’t made his analysis how would he
know that it needed to be painted?
We are willing to accept
the charges for the carpet cleaning and the current water bill, $150 and $73.56
respectively. Since he also charged us for a past water bill and a previous
water bill which is another fraudulent charge since we can provide a copy of
our check as well as bank records showing that [redacted] Properties cashed those
water bill checks.  
Mr [redacted] also charged us
$800 to replace 200 sq ft of flooring in the living room. Since this was on our
check in sheet we deny this. Also Mr [redacted] claims that he called [redacted] and left
him a message to come and look at it. This is also a lie and Fraud because we
pulled our phone records and there was never a call from [redacted] to my husband.
I am willing to forgo
legal actions if [redacted] Properties will return our entitled amount of $1276.44,
plus $522.85 for 12 days of rent that we paid. Since Mr [redacted] stated in his response
that the apartment reverted back the owner I the tenant shouldn’t have to pay
for it so we are asking for a grand total of $1,799.30. If [redacted] Properties
refuses to pay out what we are owed, we are more than willing to start litigation,
as I’m sure a judge will be most interested in how many more fraudulent charges
can be added to Mr [redacted].
 
  
Regards,
[redacted]