I am writing on behalf of Blue Trust Loans in response to your April 7, 2016 letter notifying us of ID# [redacted]s complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Blue Trust has no physical presence in the State of...
North Carolina and does not solicit North Carolina consumers via mail, television, or radio advertisement. Therefore, we are not subject to its regulatory jurisdiction. In order to obtain a loan from Blue Trust, a North Carolina consumer must log on to the internet and access the Blue Trust website, just as you did. You received documents in conjunction with your loan fully describing how the finance fees are applied and your repayment options, and you agreed to these terms including the applicability of Lac Courte Oreilles law, not North Carolina law to the transaction, with an electronic signature. Should you require another copy of your documents, or if you need clarification on points referenced in the documents, please contact us. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]s complaint. However, because Blue Trusts Loans values its customers, we notified ID# [redacted] directly in reference to the complaint and offered ID# [redacted] a settlement offer. Upon acceptance and payment of the settlement offer, Blue Trust Loans will mark ID# [redacted]'s account as "paid in full". We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service 1-877-770- 2682
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11973521, and find that this resolution is satisfactory to me.
The situation has been resolved.
Mary [redacted]
I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.Blue...
Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws.As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessed. The information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be due. In our response, we included another copy of the loan documents, which showed that ID# [redacted] agreed to all the terms by executing the loan documents via electronic signature. Despite this, we waived any interest due, and offered to accept the principal amount borrowed as settlement in full.We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.Sincerely,Blue Trust Loans Customer Service(877) 770 - 2682
We are writing on behalf of Blue Trust Loans in response to your December 27, 2016 letter notifying us of ID# [redacted]’scomplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Customer satisfaction is very importance to us....
We are sorry that this customer was unhappy with their experience. So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code. Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws. Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CST Monday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [redacted]. Sincerely,Blue Trust Loans Customer Service1-877-770-2682[redacted]www.bluetrustloans.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am writing on behalf of Blue Trust Loans in response to your February 3, 2017 letter notifying us of ID# [redacted]’scomplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Customer satisfaction is of the utmost importance...
to us. We apologize that this customer was dissatisfied with their experience. So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Blue Trust Loan’s contracts clearly designate this law as governing its transactions and provide all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws. Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CSTMonday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [redacted]. Sincerely,Blue Trust Loans Customer [email protected]
Dear Ms. [redacted], I am writing on behalf of Blue Trust Loans in response to notification of a complaint made by you to the Revdex.com. Blue Trust Loans strives to assist consumers with their short term cash needs and is concerned that you were disappointed with your most recent...
experience. Blue Trust Loans is a brand of Oasis Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Your loan is made by us as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loans contracts, including the loan agreement you signed, clearly designate this law as governing its transactions and provide all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, we are not obligated to respond regarding this; however, because we value you as our consumer we would like the opportunity to resolve this matter with you directly. Upon origination of your installment loan, not pay day loan, you were provided loan documents that clearly stated the interest rate, fees, payment amounts and payment dates as well as your repayment options. You agreed to these with electronic signatures. The funds were provided to you as agreed and repayment of the loan is expected per the agreement. We do understand that the current economic situation has adversely affected many people. We have agreed to waive the remaining balance on your loan and mark it as “paid in full” based on the payments already made to date. Blue Trust is taking this action without legal obligation to do so because of our ongoing commitment to customer satisfaction and for no other reason. We hope that this action on our part will resolve your concerns. Sincerely, Blue Trust Loans Customer Service
I am writing on behalf of Blue Trust Loans in response to your April 7, 2016 letter notifying us of ID# [redacted]s complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Blue Trust has no physical presence in the State of...
North Carolina and does not solicit North Carolina consumers via mail, television, or radio advertisement. Therefore, we are not subject to its regulatory jurisdiction. In order to obtain a loan from Blue Trust, a North Carolina consumer must log on to the internet and access the Blue Trust website, just as you did. You received documents in conjunction with your loan fully describing how the finance fees are applied and your repayment options, and you agreed to these terms including the applicability of Lac Courte Oreilles law, not North Carolina law to the transaction, with an electronic signature. Should you require another copy of your documents, or if you need clarification on points referenced in the documents, please contact us. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]s complaint. However, because Blue Trusts Loans values its customers, we notified ID# [redacted] directly in reference to the complaint and offered ID# [redacted] a settlement offer. Upon acceptance and payment of the settlement offer, Blue Trust Loans will mark ID# [redacted]'s account as "paid in full". We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service 1-877-770- 2682
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11973521, and find that this resolution is satisfactory to me.
The situation has been resolved.
Mary [redacted]
I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.Blue...
Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws.As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessed. The information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be due. In our response, we included another copy of the loan documents, which showed that ID# [redacted] agreed to all the terms by executing the loan documents via electronic signature. Despite this, we waived any interest due, and offered to accept the principal amount borrowed as settlement in full.We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.Sincerely,Blue Trust Loans Customer Service(877) 770 - 2682
We are writing on behalf of Blue Trust Loans in response to your December 27, 2016 letter notifying us of ID# [redacted]’scomplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Customer satisfaction is very importance to us....
We are sorry that this customer was unhappy with their experience. So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code. Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws. Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CST Monday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [redacted]. Sincerely,Blue Trust Loans Customer Service1-877-770-2682[redacted]www.bluetrustloans.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am writing on behalf of Blue Trust Loans in response to your February 3, 2017 letter notifying us of ID# [redacted]’scomplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter. Customer satisfaction is of the utmost importance...
to us. We apologize that this customer was dissatisfied with their experience. So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Blue Trust Loan’s contracts clearly designate this law as governing its transactions and provide all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws. Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CSTMonday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [redacted]. Sincerely,Blue Trust Loans Customer [email protected]
Dear Ms. [redacted], I am writing on behalf of Blue Trust Loans in response to notification of a complaint made by you to the Revdex.com. Blue Trust Loans strives to assist consumers with their short term cash needs and is concerned that you were disappointed with your most recent...
experience. Blue Trust Loans is a brand of Oasis Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Your loan is made by us as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loans contracts, including the loan agreement you signed, clearly designate this law as governing its transactions and provide all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, we are not obligated to respond regarding this; however, because we value you as our consumer we would like the opportunity to resolve this matter with you directly. Upon origination of your installment loan, not pay day loan, you were provided loan documents that clearly stated the interest rate, fees, payment amounts and payment dates as well as your repayment options. You agreed to these with electronic signatures. The funds were provided to you as agreed and repayment of the loan is expected per the agreement. We do understand that the current economic situation has adversely affected many people. We have agreed to waive the remaining balance on your loan and mark it as “paid in full” based on the payments already made to date. Blue Trust is taking this action without legal obligation to do so because of our ongoing commitment to customer satisfaction and for no other reason. We hope that this action on our part will resolve your concerns. Sincerely, Blue Trust Loans Customer Service