Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Alex Called For Bedbugs Booking And As per Our Office And Alex Conversation Over His Bedbug Issue In His AptWe was Very Clear In The First Conversation That We Are Not Responsible For Any warranty Because Bedbugs Doesn't Go Like That They Need Full treatment With Surroundings But He Chooses His Way.He was Fully Aware About All Of The Requirements And Process About Treated Bedbugs.But Still He Want us To Do the Treatment So We Done As Per Our Last Treatment We Did Not Find Any Live bugs But We Clearly Written In Our Invoice That We Founds Lots Of Dropping Again He Complaint About Why He Seen Bedbug We Told Give him Free Inspection That Time Also We Didn't Find Live Activity But Lots Of DroppingsHe Wants Us To make A official Letter But Then He Start Arguing But Still then Our Office Call Him and Offer Him another Free Treatment He Refused To take ItWe do Our Best To make Our Clients To Be Satisfied But He Refused Our Offer And Start Asking Money Back We Do Give Full Information To Our Clients Before We Book them As well We Only Charged What We Done Hope This Is Clear Now For Him That We Only Charged Him For Our Time And Service Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] You mention again that you did not find live bed bugs yet I found some and the new extermination company found someYou can tell me all you want that you don't give warranties on apartments but you didn't even do the job we paid you to do [redacted] I want my money back Final Business Response / [redacted] (4000, 9, 2015/09/18) */ We Been Told Alex In the Beginning About Bedbugs Treatment Process [redacted] We Done Proper Job.There is a high degree of variability in residents' response to a pest problemBedbugs Is Not One Time Job We Can Go Up To Five Treatments In Apts This Was Very Clear And He Was Totally Agree With This ProcessHe Never mention Before Any Damage Or Anything To Our Office.We Still Offer Him Free Inspection And Treatment.We only Charged For Our Work And Time.We Do As Much We can To make Our Clients Satisfied Thank You Final Consumer Response / [redacted] (4200, 11, 2015/09/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am not satisfied with golden arrow [redacted] The damage to the bed does not matter it was just an example of how rushed and rude the exterminator was [redacted] I would like some compensation as I payed far too much for what was done
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Alex Called For Bedbugs Booking And As per Our Office And Alex Conversation Over His Bedbug Issue In His AptWe was Very Clear In The First Conversation That We Are Not Responsible For Any warranty Because Bedbugs Doesn't Go Like That They Need Full treatment With Surroundings But He Chooses His Way.He was Fully Aware About All Of The Requirements And Process About Treated Bedbugs.But Still He Want us To Do the Treatment So We Done As Per Our Last Treatment We Did Not Find Any Live bugs But We Clearly Written In Our Invoice That We Founds Lots Of Dropping Again He Complaint About Why He Seen Bedbug We Told Give him Free Inspection That Time Also We Didn't Find Live Activity But Lots Of DroppingsHe Wants Us To make A official Letter But Then He Start Arguing But Still then Our Office Call Him and Offer Him another Free Treatment He Refused To take ItWe do Our Best To make Our Clients To Be Satisfied But He Refused Our Offer And Start Asking Money Back We Do Give Full Information To Our Clients Before We Book them As well We Only Charged What We Done Hope This Is Clear Now For Him That We Only Charged Him For Our Time And Service Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] You mention again that you did not find live bed bugs yet I found some and the new extermination company found someYou can tell me all you want that you don't give warranties on apartments but you didn't even do the job we paid you to do [redacted] I want my money back Final Business Response / [redacted] (4000, 9, 2015/09/18) */ We Been Told Alex In the Beginning About Bedbugs Treatment Process [redacted] We Done Proper Job.There is a high degree of variability in residents' response to a pest problemBedbugs Is Not One Time Job We Can Go Up To Five Treatments In Apts This Was Very Clear And He Was Totally Agree With This ProcessHe Never mention Before Any Damage Or Anything To Our Office.We Still Offer Him Free Inspection And Treatment.We only Charged For Our Work And Time.We Do As Much We can To make Our Clients Satisfied Thank You Final Consumer Response / [redacted] (4200, 11, 2015/09/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am not satisfied with golden arrow [redacted] The damage to the bed does not matter it was just an example of how rushed and rude the exterminator was [redacted] I would like some compensation as I payed far too much for what was done