Golden Coast Construction & Restoration

Response: Hi [redacted] I'm following up on a call I placed to you Friday afternoonWe responded to our customer directly and provided him with a resolutionThe job is now complete and he is extremely satisfied with our end productWe had asked him about removing the complaint and he said he has not heard from Revdex.com and is not sure what next steps areHow can we close this complaint? You can verify all the information with Mr [redacted] himselfPlease advise

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me I was impressed with the job performed by Golden Coast and sincerely appreciate your assistance

Revdex.com:The company sent a worker to my house and took care of the floor issue the past Monday I was a bit surprised that it's not the floor technician instead Hopefully the worker did fix the root cause and the floor issue will not occur again after weather change I am satisfied with the solution

Revdex.com:The company sent a worker to my house and took care of the floor issue the past Monday.  I was a bit surprised that it's not the floor technician instead.  Hopefully the worker did fix the root cause and the floor issue will not occur again after weather change.  I am satisfied with the solution.

When a warranty issue arises we have 60 days to respond and schedule someone to come out and fix or look at the problem. There was a delay in communication due to the fact that the original floor installer was out of the country. We apologized and explained to the client. We have an appointment set...

for Monday the 19th to fix the floor issue that the client has reported. Client is aware and the schedule works for him as well.

Response: Hi [redacted]I'm following up on a call I placed to you Friday afternoon. We responded to our customer directly and provided him with a resolution. The job is now complete and he is extremely satisfied with our end product. We had asked him about removing the complaint and he...

said he has not heard from Revdex.com and is not sure what next steps are. How can we close this complaint? You can verify all the information with Mr. [redacted] himself. Please advise....

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I was impressed with the job performed by Golden Coast and sincerely appreciate your assistance.

I recently had my home resided by Golden Coast Construction. I chose "white" as the new trim color. I got what the company calls "arctic white". Calling this color white is deceptive. It is not white. It is gray. Buyer beware.

At a desperate and critical time such as the loss of a home destroyed by fire, you wonder who and where to turn. With the personal concerns I had to manage - family, relocating, time lost from work, and endless days of phone calls, the last thing I was in need of was concern of whether or not I'd found the right company to restore and rebuild my home. Bombarded with calls from construction companies both day and night I had to decide which one to select. If you have never had this type of loss, you will not understand the devastation, which ensues. After days of research and due diligence, I chose Golden Coast. More specifically, because of the sincere and honest approach which Mike (a member of the company team) exemplified. I could not have made a better or wiser decision! From start to finish Golden Coast Construction has literally helped change the lives of my family. The professionalism of this company is unmatched. If they say they are going to do something, they do it! There were no hidden surprises along the way, and they listened to what my concerns were then exceeded the expectations. If you are looking for an honest, professional, and more importantly, "CARING" company for your home construction or restoration needs, you need not look any further than Golden Coast! Thank you for a job well done!!!!

Review: Company was scheduled to begin siding install Monday October 5th. However, no one showed up nor called. Voice messages were not returned. Company is unreachable today - all calls go to voicemail. We have to date paid a $1000 deposit when contract was signed 8/11/15 as well as a materials fee of 724.89 on 9/24/15.Desired Settlement: I would like the business to follow up. At this point we may just demand a refund to get a reputable business to install the siding.

Business

Response:

Response: Hi [redacted]