Golden Dragon Chinese Restaurant

October 16, 2017*** *** The Revdex.com *** *** *** *** *** *** ** *** Re: Complaint ID ***Dear Ms ***,I apologize for the late response to your letter dated October 9, (enclosed)It seems that this letter and the previous notices were misdirected
and did not reach the appropriate office staff for attention.Superior has resolved the matter with *** *** by replacing his damaged windshield at no cost to himPlease see the enclosed invoice.Thank you for your assistance in this matter.Sincerely,*** ***

We requested an estimate for some work to our backyardThey did not show up for the first scheduled time to meet and offered little appology for not even callingUpon their arrival one of their first questions was budget and who else we received estimates fromI was up front about wanting to make our dollar stretch and being ok with doing work in stages if necessary Our all in budget was ~5-6K They then proceeded to inform me that they did not even want to estimate the work as it was not worth their time for anything less than 10KWhich was almost double what another estimate we received wasAlthough I appreciate the honesty regarding their lack of desire for the project I would have appreciated them not wasting my time once much less twiceBottom line is they are not willing to work with customers on a budget to develop a cost effective plan to address landscape needsDon't waste your time