Golden Empire Pest Control

Initial Business Response / [redacted] (1000, 9, 2016/06/21) */ Contact Name and Title: [redacted] /office manage Contact Phone: XXXXXXXXXX Contact Email: [redacted] @aol.com There is a disclaimer on are report's that stats we do not repair or offer to repair roofsWe recommend owner to contact a license roofer to repair as neededA licensed roofer had went out and his findings were, that damages were caused by water and debri from the weatherI will attach a copy of the disclaimer from are report's stating responsibility on our behalf off roofing issues Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/07/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) There's a discrepancy to the response, if they don't repair roofs then why was [redacted] out more than a handful of times to patch the roof? He patched the roof, but it didn't work because it was still leaking which lead to the patio falling down Final Business Response / [redacted] (4000, 16, 2016/07/27) */ Yes, here is the roofing disclaimeras to the claims she has made our inspector said roof was already done before we started are work the roof sheathings and fascia are not the roof and the times he went out there he never did any work telling her she needs to contact a licensed roofer we referred her to [redacted] a contractor who gave her a estaminet and she did not take itI think you should speak to my husband he explains it so much better with words he does not with writingAgain like my husband stated he did not do any roof work the sheathings and fascia yes but not the roof whom ever came out there before us and did repairs would be whom to contactPlease let me known if there is something else I can help you with

Initial Business Response /* (1000, 9, 2016/06/21) */
Contact Name and Title: [redacted]/office manage
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@aol.com
There is a disclaimer on are report's that stats we do not repair or offer to repair roofs. We recommend owner to...

contact a license roofer to repair as needed. A licensed roofer had went out and his findings were, that damages were caused by water and debri from the weather. I will attach a copy of the disclaimer from are report's stating responsibility on our behalf off roofing issues.
Initial Consumer Rebuttal /* (3000, 11, 2016/07/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There's a discrepancy to the response, if they don't repair roofs then why was [redacted] out more than a handful of times to patch the roof? He patched the roof, but it didn't work because it was still leaking which lead to the patio falling down.
Final Business Response /* (4000, 16, 2016/07/27) */
Yes, here is the roofing disclaimer. as to the claims she has made our inspector said roof was already done before we started are work the roof sheathings and fascia are not the roof and the times he went out there he never did any work telling her she needs to contact a licensed roofer we referred her to [redacted] a contractor who gave her a estaminet and she did not take it. I think you should speak to my husband he explains it so much better with words he does not with writing. Again like my husband stated he did not do any roof work the sheathings and fascia yes but not the roof whom ever came out there before us and did repairs would be whom to contact. Please let me known if there is something else I can help you with.