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Golden Gate Gas

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Golden Gate Gas Reviews (1)

Bait and Switch on gas price. LARGE sign indicating price as $2.61 per gallon. NO sign on premises indicating ANY other price. Only when pumping is the price increased to $2.67 per gallon. Attendant NO help. When a CASH price is different it MUST be stated.Product_Or_Service: Automobile Gasoline Desired SettlementChange in advertising policy. When charging two different prices, they MUST be stated. Business Response I received your complaint today in the mail (3/31/15) I was surprised by it to say the least. Our large price sign that was noted by the customer is clearly marked as a cash price, we also have a 5ft x 3ft sign underneath it that states the Cash Vs. Credit prices, I have included photos of these. I have also included a photo of both signs together so you can see the placement. Both of these signs were put in place on the day we purchased this business on 05/15/14, and have been in continuous use. If the customer had come to me with his complaint I would have shown him the signs explained the policy and done a one time refund of the difference between cash and credit, but since he didn't we were not given the opportunity to correct this misunderstanding.Sincerely,[redacted],ManagerGolden Gate Petroleum #651755 W. Williams Ave.Fallon NV. 89406Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)This picture is not of business I visited. Night operator even acknowledged there was no signage on site when I complained about the price. I again state this was a plain Bait and Switch advertisement of gas price. Final Business Response Good Afternoon, I just received the customers rebuttal in the mail today. This is a picture of our Business at 1755 W. Williams Ave. as taken from the road, please note the price signs in the background, if this wasn't were he purchased his fuel that he is complaining about then please remove this from our record, as we do have our signs up and as stated previously they are clearly marked. Thank you for your help,Please see photo online.[redacted], Manager, Golden Gate Petroleum,1755 W. Williams Ave.Fallon, NV. 89406Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)This is a picture of the establishment and when I zoom into the picture of the sign I do not see any indication of separate prices for cash or credit.

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Description: Service Stations-Gasoline & Oil

Address: 1755 W Williams Ave, Fallon, Nevada, United States, 89406-2645

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