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Golden Haus Reviews (4)

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cThis is Roger I[redacted] responding to a complaint made by  [redacted] regarding a purchase by her mother ([redacted]) from me for a healthy male German Shepherd puppy on April 23rd, 2016.  The pup's date of birth was Feb. 27th, 2016.  This pup was healthy and active...

with a good appetite and normal stool when he left here.  Not sick!  I received the following text from [redacted] on April 25th and I quote "Falling asleep on the back porch.  Great checkup at the vet.  No worms.  Not a single potty accident."  She claims the pup had Giardia when she picked him up but sends me a text 2 days after taking him home and says the vet gave him a clean bill of health.  The only health warranty we offer for our pups is verbal and very specific.  What I tell people and have been saying for over 29 years is simply this:  Take your pup to your vet within the first few days of taking him home.  If your vet finds something wrong with your pup that our vet missed, something that is genetic and will keep your pup from being happy, healthy, and active as an adult, such as a heart murmur, or something of the same level of significance, we would replace the puppy after receiving confirmation from our vet.  We also will replace the pup if it is diagnosed by OFA with mild or worse hip displasia before the age of 12 months.  Parasites are not covered nor is fleas or other things that are essentially out of our control.  We do a professional job of attempting to prevent any and all parasites from being on or in the pup.  At no time did I ever say vet bills would be paid by me.The owner alleges that the pup had Giardia and then a stroke.  She has repeatedly refused me access to medical information from her vet to prove and confirm what happened.  If indeed the pup had a stroke then that is very unfortunate for both the pup and the family.  But according to my vet and lots of research on google there is virtually no scientific way of proving and or knowing what causes a stroke.  One thing is also certain.  Neosporosis can potentially cause spinal problems and it is usually passed on from the mom.  This pup was supposedly tested for this by her vet and the test came back negative!  Giardia, on the other hand,  does not and cannot cause a stroke.The following is copied from an article about parasites found at Revivalanimal.com, an online vet supply house we have dealt with for well over 20 years.  They are the epitome of reputable and professional.WHAT IS GIARDIA?Giardia is a tiny, one-celled parasite that lives in the small intestine of affected animals. It is difficult to diagnose as not all infected animals show clinical signs. Symptoms are more visible in younger and older animals. The first clinical sign of Giardia is usually diarrhea with a strong odor or excessive mucus. Dehydration may also occur due to the diarrhea.DIAGNOSISGiardia can be difficult to see under a microscope, and it often takes a trained eye to identify them accurately. Screening tests are also available. In these tests, the feces is mixed with a solution, placed in a well and then "snapped" down to start the test, which checks for a protein from the Giardia organism. Snap tests are useful as a piece of the puzzle; they are not a definitive test. Though negative tests are true negatives, false positives are very common and may be deceiving. If you have a positive snap test and you're not sure if it's correct, send feces to the lab for more accurate diagnosis. Since a snap test can read positive for four weeks after Giardia is removed from the gut, don’t be too quick to call the treatment a failure!RECOMMENDED TREATMENTThere are many ideas about treating and preventing Giardia. The top four are:Safeguard® or Panacur® (Fenbendazole) are 96% effective, safe and can be used in dogs or cats. Treatment is done for five days to rid the gut of the organism and often repeated in the house pet one week later to ensure removal.Metronidazole has traditionally been used to treat Giardia, but there has been resistance. It has been shown to be only 60% to 70% effective in dogs and has a sharp metallic taste which is nearly impossible to get down a cat more than one or two days. Treatment is daily for eight days to clear infection.Metronidazole and Safeguard® combined. This popular treatment is a third choice for dogs as it combines two approaches to clearing infection. It is 98% effective with Safeguard® having most of the effect in clearing the organism.Secnidazole given at 30 mg/kg single dose orally has proven to be effective in treating cats. It clears most cats of Giardia with one dose which is helpful since cats do not like to take meds orally. Secnidazole has also been used in dogs successfully. The drawback is it is a limited use drug and must be acquired with prescription from a compounding pharmacy.We always use a dewormer called Strongid that is effective for most common types of worms.  We treat the pups when they are 2, 4,  and 6 weeks old.  Also at 6 weeks they get a thorough physical exam by our vet.  This happened on April 8th.  They also get their first vaccination and a microchip inserted beneath their skin above their shoulders.  There were no issues with any pups from this litter, a clean bill of health.  On April 13 we started them on a 10 day dosage of Albon, a medication to prevent and treat for coccidia.  We use this because coccidia is very common and can be rough on puppies and Albon does a good job of preventing this parasite from causing problems.  On April 18th we started the pups on a 5 day dosage of Panacur, which is a very safe and effective medication to prevent and treat giardia and several other common parasites.  Giardia is also very common and can affect puppies adversely as well so we do what our vet suggests to prevent it from being a problem.  We are very conscientious about taking good care of our animals and have been inspected by both AKC and the Humane Society and passed with no issues at all.  We always interview our clients and carefully explain how we do things and to insure they are a good fit for our puppies before we accept their deposit.   We also explain our health coverage at the time of the initial interview and when the pup is picked up.  See above.    I hope this pup gets well and has a long and happy life but unfortunately the owner has refused to communicate with me or allow access to medical info so I will probably never know.  A stroke is not something you can predict, prevent, or explain and I feel no ethical obligation as a result of it.

This is Roger I[redacted] of Golden Haus K9 German Shepherds responding to a complaint about a puppy purchased from us and picked up on April 15th, not March 18th, 2016 as it says in the complaint.  This pup was born on Feb. 18th, 2016 and was 8 weeks old on April 14, 2016.  This...

is not an "item" nor is it defective but a living, breathing, puppy that is full of love and a joy to be around.  This pup was healthy and active with a good appetite and normal stool when he left here.  Not sick!  Communication continued until June 14 at which time I had said all that needed to be said and she even admitted she had no legal basis for her demand for me to pay her vet bills, which were at that time supposedly $140.  Yes I refused to compensate her for her vet bill and medication to treat a parasite called giardia.   The following is copied from an article about parasites found at Revivalanimal.com, an online vet supply house we have dealt with for well over 20 years.  They are the epitome of reputable and professional.WHAT IS GIARDIA?Giardia is a tiny, one-celled parasite that lives in the small intestine of affected animals. It is difficult to diagnose as not all infected animals show clinical signs. Symptoms are more visible in younger and older animals. The first clinical sign of Giardia is usually diarrhea with a strong odor or excessive mucus. Dehydration may also occur due to the diarrhea.DIAGNOSISGiardia can be difficult to see under a microscope, and it often takes a trained eye to identify them accurately. Screening tests are also available. In these tests, the feces is mixed with a solution, placed in a well and then "snapped" down to start the test, which checks for a protein from the Giardia organism. Snap tests are useful as a piece of the puzzle; they are not a definitive test. Though negative tests are true negatives, false positives are very common and may be deceiving. If you have a positive snap test and you're not sure if it's correct, send feces to the lab for more accurate diagnosis. Since a snap test can read positive for four weeks after Giardia is removed from the gut, don’t be too quick to call the treatment a failure!RECOMMENDED TREATMENTThere are many ideas about treating and preventing Giardia. The top four are:Safeguard® or Panacur® (Fenbendazole) are 96% effective, safe and can be used in dogs or cats. Treatment is done for five days to rid the gut of the organism and often repeated in the house pet one week later to ensure removal.Metronidazole has traditionally been used to treat Giardia, but there has been resistance. It has been shown to be only 60% to 70% effective in dogs and has a sharp metallic taste which is nearly impossible to get down a cat more than one or two days. Treatment is daily for eight days to clear infection.Metronidazole and Safeguard® combined. This popular treatment is a third choice for dogs as it combines two approaches to clearing infection. It is 98% effective with Safeguard® having most of the effect in clearing the organism.Secnidazole given at 30 mg/kg single dose orally has proven to be effective in treating cats. It clears most cats of Giardia with one dose which is helpful since cats do not like to take meds orally. Secnidazole has also been used in dogs successfully. The drawback is it is a limited use drug and must be acquired with prescription from a compounding pharmacy.We always use a dewormer called Strongid that is effective for most common types of worms when the pups are 2, 4,  and 6 weeks old.  Also at 6 weeks they get a thorough physical exam by our vet.  This happened on April 6th.  They also get their first vaccination and a microchip inserted beneath their skin above their shoulders.  There were no issues with any pups from this litter, a clean bill of health.  On April 3rd we started them on a 10 day dosage of Albon, a medication to prevent and treat for coccidia.  We use this because coccidia is very common and can be rough on puppies and Albon does a good job of preventing this parasite from causing problems.  On April 8th we started the pups on a 6 day dosage of Panacur, which is a very safe and effective medication to prevent and treat giardia.  Giardia is also very common and can affect puppies adversely as well so we do what our vet suggests to prevent it from being a problem.  We are very conscientious about taking good care of our animals and have been inspected by both AKC and the Humane Society and passed with no issues at all.  We interview our clients to explain how we do things and to insure they are a good fit for our puppies before we accept their deposit.   We also explain our health coverage at the time of the initial interview and when the pup is picked up.  What I tell people and have been saying for over 29 years is simply this:  If your vet finds something wrong with your pup that our vet missed, something that is genetic and will keep your pup from being happy, healthy, and active as an adult, such as a heart murmur, or something of the same level of significance, we would replace the puppy with confirmation from our vet.  We also will replace the pup if it is diagnosed by OFA with mild or worse hip displasia before the age of 12 months.  Parasites are not covered nor is fleas or other things that are essentially out of our control.  We do a professional job of attempting to prevent any and all parasites from being on or in the pup but outside of a lab there is no possibility of a sterile environment.   When you buy a tv set from the store and it doesn't work, it has a defect.  When your new puppy is diagnosed with a parasite and everything was done to prevent it, you just take care of your baby and hope it gets well soon.  When you buy a puppy from a responsible and professional GSD breeder of over 29 years and you ask him to pay your vet bill for medicine for parasites, it is not only not unrealistic, it is sour grapes.  By the way, according to the owner herself on a text sent to me on April 24rth, 9 days after picking up the puppy and only 5 days after informing us that her pup has giardia, "Max is doing wonderfully."   Coffee from McDonald's could burn you and puppies get worms.

I have offered medical records only to a licensed veterinarian , not to him. He refuses to give me a name to start the process. Yes , the dog checked out clear from worms. Not Giardia. That is a special test. The dog had loose stool from the day I brought him home. Within three days with loose stool still, the vet wanted to test for Giardia which came back positive.  I contacted the breeder immediately and he stated they had Giardia but thought they had gotten rid of it. There is an incubation period for this. Two other dogs from him had Giardia as the same time my dog did, they had just received taken their puppies home within a  week time frame from my dog. In fact one of the puppy owners have already made a Revdex.com complaint also. Please reference their complaint as well for validity.I purchased this dog for my mother. I provided the funds and the dog was placed in my mother's name. As such I have the right to make complaint.Our vet states this is a vascular event that in a puppy as young as three months is congenital. I have a health guarantee. I want vet records released to my vet from the vet he allegedly had vet check the dog at 6 weeks. I do not believe the dog was even seen and the shots given by a licensed vet. Shots have to be maintained at a strict temperature. Without the vet records and the vet giving the shots he would have violated his own contract.I will be pursuing this with my attorney, if he does not make this right.We had the dog less than 30 days and had health issues the whole time with this dog. He will never be healthy and normal.

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Address: 5094 Old Groveport Rd, Groveport, Ohio, United States, 43125

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