Golden Hour Clock Shop Ltd Reviews (4)
Golden Hour Clock Shop Ltd Rating
Address: 10040 164 St, Edmonton, British Columbia, Canada, T5P 4Y3
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Contact Name and Title: Ronnie [redacted] Contact Phone: ###-###-#### Contact Email: r [redacted] @shaw.ca I have contacted the customer and left a voicemail We would like to see the picture of the weights We have no reason to keep original weights, but if he can identify them in our shop, we will honor his requestAs far as we know, he got the weights back that came with the clock The clock was in working order when he picked it up and we question his reason for taking it to another shop
Initial Business Response /* (1000, 5, 2015/07/11) */
When we were unable to find a replacement part
that was lost we sent the watch to *** in
Toronto with the understanding that they were going to repair the watch with another movement, which we assumed was an accutron movementWhen the
watch came back I put it in the mail and did not realize that they had put a quartz movement in it.When I called them, they offered to take it
out and return the watch with the old unrepaired movement in it.The good news is we have found another watch (without a bracelet) from another watchmaker in the city and if we get the watch back from the customer we will just put his bracelet on it and he will have an original *** watchI have emailed him this information and wait for a reply
Initial Consumer Rebuttal /* (2000, 7, 2015/07/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
(The consumer indicated he/she ACCEPTED the response from the business.)
I attended Golden Hour Clock Shop with picture in questionThe original weights were located and returned to me
Contact Name and Title: Ronnie [redacted]
Contact Phone: ###-###-####
Contact Email: r[redacted]@shaw.ca
I have contacted the customer and left a voicemail.
We would like to see the picture of the weights.
We have no reason to keep original weights, but if
he can identify them in our shop, we will...
honor
his request. As far as we know, he got the weights
back that came with the clock.
The clock was in working order when he picked it up
and we question his reason for taking it to another
shop.