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Golden Lakes Apartment

2100 Hollywood Blvd, Hollywood, Florida, United States, 33020-6701

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Golden Lakes Apartment Reviews (%countItem)

Customer service is always the key to a successful business.. but in this case the customer service at the office people are rude obnoxious.
They bully you into signing a lease and when you stand firm they black mail you. They want an extra $500 dollars on top of the $1900 rent that they raise I was paying around $1200 jump to $1900 for a low income Apartment that has section8. They threatened me with wrongful eviction when I did sign for the extra month to month fee of $500 dollars. To conclude my stove was not fix for 6months until my mom fixed it and yesterday they just patched the leaking hole in my master bath. Remind you I have 3 children all under 8 years old that I had to feed thru 1 place stove unfair and unjustified for there actions an has to be stopped.

Desired Outcome

I want them to take them charges back an stop black mailing and threatening me..

Golden Lakes Apartment Response • Mar 25, 2020

Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@theapartmentcorner.com
The resident is fully aware of the how/why of the charges accrued and she has been notify by the Management Company & Miami Dade Housing Authority.

Come 3:50pm my little kids with me
maintenance *** saw me but failed to tell me that the building *** (*** )had a broken ripe no water.
Went into side my apartment ,I realize it was no water. My kids was hungry I couldn't even much boil them hotdogs. I call the rent office I spoke to *** she assured me that the water will be on in one hour which was 4 PM. I took a ***, wake up at 5pm no water. 2 and 1/2 hours no water. When I asked Maintance when is the water come back on because I need to take a ***. Maintance go and call there supervisor on me the tentat who pay her rent on time. So the building manager call me asking you can't respect my workers. And I told her all I said was when is the water come on I have to take a ***. Because the maintenance work were standing around talking doing nothing. And I also told her don't tell me what I can say and can't say to people. throw me out , I pay my rent in time never late. I been renting here for four years also been on time. I really don't understand she quick to take up for maintenance but I still do not have my water I explained to her I did a double at work and I need to take a shower. And these are the same apartments where they are having a home invasion and people are getting Robbed 2 o'clock in the morning but yeah management fail to do something about that

Desired Outcome

Management really need to call me and apologize and worry about the bigger picture that's going on in the apartment complex

Golden Lakes Apartment Response • Apr 10, 2018

We have spoken to Ms. in reference to this complaint

Customer Response • Apr 11, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
They have not spoken to me about this complaint. they are have issued out a Notice of non-compliance and return my rent check for this month

Golden Lakes Apartment Response • Apr 12, 2018

I personally spoke with Ms. this morning in my office in reference to the 7-day notice to cure about the violations. It was also explained to Ms. that the notice is proper protocol when a complaint is brought to the management office. She was also informed that any time she has an issue/concern to please contact the office to find a better resolution then the prior,once the cure has been resolved, she may pay her rent at that time-no further action is needed.

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Address: 2100 Hollywood Blvd, Hollywood, Florida, United States, 33020-6701

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Theapartmentcorner.com

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