Good afternoon. D[redacted] has asked for new service with Greenville Water. As is our procedure, we ask that all past due balances be paid in full prior to opening a new account. Our internal records indicated that Ms. Y[redacted] had a good payment history with us when she requested new...
service in 2016. However, a Lexis Nexis identity verification search we did when she recently requested new service, associated her name and SSN with an unpaid balance from [redacted] dating back to 2008. As I explained to Ms. Y[redacted], we will research this unpaid balance and follow back up with her. I have located several details by way of Lexis Nexis and wanted a final confirmation from her previous landlord before expecting payment in full. We wish to validate that the unpaid balance belongs to her before proceeding with collections. Ms. Y[redacted] was assured we would be in touch as soon as we complete our research. Sincerely,M[redacted]Greenville Water Assistance Supervisor
Good afternoon. D[redacted] has asked for new service with Greenville Water. As is our procedure, we ask that all past due balances be paid in full prior to opening a new account. Our internal records indicated that Ms. Y[redacted] had a good payment history with us when she requested new...
service in 2016. However, a Lexis Nexis identity verification search we did when she recently requested new service, associated her name and SSN with an unpaid balance from [redacted] dating back to 2008. As I explained to Ms. Y[redacted], we will research this unpaid balance and follow back up with her. I have located several details by way of Lexis Nexis and wanted a final confirmation from her previous landlord before expecting payment in full. We wish to validate that the unpaid balance belongs to her before proceeding with collections. Ms. Y[redacted] was assured we would be in touch as soon as we complete our research. Sincerely,M[redacted]Greenville Water Assistance Supervisor