Golden Roofing

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meAfter waiting almost months for a reply to my request, I have received my complete medical file from Believe Midwifery Services, LLC Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. After waiting almost 3 months for a reply to my request, I have received my complete medical file from Believe Midwifery Services, LLC.  
Regards,
[redacted]

As noted in the last response, I have contacted our IT consultant for our electronic health record. After hearing back from him, I was recently able to compress the files down to an email friendly size. I have already sent these files to [redacted], who now has possession of her entire clinical record and receipt for services provided. If [redacted] still wishes to obtain a paper copy she may request it per the notes in my last response, however I have taken the liberty to honor the original request and send it by email, which is the most expedient method.Kristina [redacted], MSN, CNMChief Operations OfficerBelieve Midwifery Services, LLC

Business responded they were referred to this job by a plumber friend because he was on the opposite side of town.  Mr. F** was willing to take care of the matter.  He didn't have the proper tools so he would have to come back.  He was in communication with the customer's...

partners about this and not the complainant.  Mr. F** was under the impression this was a minor leak.  It turns out there were 18 leaks and they were having the property inspected for Section 8.  The complainant had other people in doing work that weren't licensed.  He couldn't do their timeline.  When he went back, the complainant asked that he leave while the inspection was going on. That was fine. He called back, Mr. F** showed up and then was asked to leave again.  Mr. F** indicated he had other jobs he had to do and things turned.  The complainant called him off the job and said he wasn't paying for the work that was done.  Mr. F** said he wasn't leaving because there was unfinished work and wasn't paid for the work they did.  He opened gas lines only for the few lines he worked to make sure it worked.  He is a state licensed contractor and is reputable, fair and professional.  He isn't pursuing this customer for the lien and will have no further contact with the complainant.

We have reviewed [redacted] complaint. We have sent all records we were able to send; however, the largest section of her health record, totaling 76 pages, was too large to send via our typical secure electronic pathway. I have already contacted our IT support person for our medical charting...

program to research if they can offer another solution. [redacted] has the option of waiting for the last part of her chart, at no additional charge -- or she has the option per Indiana Code 1-71-3 of paying per page to have her records printed and mailed. The cost, again per Indiana Code 1-17-3, is as follows (in addition to the processing fee for those already sent electronically): first 10 pages no charge, then fifty cents per pate is required through page 50, and then pages 51 and higher are billed at twenty-five cents per page. The client is responsible for actual mailing costs, and a twenty dollar fee if certification is requested.We are in process of fully resolving this complaint and are happy to do so. However I would like to note that [redacted] still owes us a substantial balance for care provided, even after we wrote off a considerable amount due to financial hardship, for which she agreed to pay monthly until paid off. When we don't receive payment from our clients, it makes it exceedingly challenging to pay administrative staff to process requests such as these. We do depend on financial reimbursement for services rendered to continue extending care to our clients in an efficient manner.

Sent: Thursday, June 18, 2015 9:31 AM To: drteam Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #[redacted] I agree with Mr. [redacted] in his assessment of Mr. [redacted]'s exercise of poor judgement by his going up Mr. [redacted] driveway.  This is against the...

procedures as outlined for all AGS personnel.  I apologize profusely to Mr. [redacted] and anyone else who may have been at his home. Unfortunately, both Mr. [redacted] and the salesmen he was with were both new to the company and though still in training were anxious to try to make a sale on their own.  The salesman with Mr. [redacted] mentioned he had seen the homeowner in the back yard and so without thinking Mr. [redacted] went up the drive to try and say, "Hello" and was afraid Mr. [redacted] might not hear the doorbell.  My understanding from Mr. [redacted] statement is that he did not hear nor respond to the "Hello".  Regardless, Mr. [redacted] should not have been up the driveway, and this has been reinforced in both sales meetings since the occurrance. Again, Mr. [redacted] has my sincere apology along with a thank you for bringing this to my attention.  It is definitely not the AGS LLC method of operation. Dottie [redacted] AGS LLC Always Great Service 11115 Mills Rd. #116 Cypress, TX 77429 (O) 713-952-3400    (F) 713-952-3410 [email protected]

Hello this is Rami from car source. After looking at our records we had sold the vehicle that was traded in to Carmens auto sales of hazel park mi. I contacted them and they told me that the car was impounded because of a situation that they had with where they had the car stored at and that they...

were willing to take full responsibility for it. they also have the copy of the title showing that carmens auto sales were the owners of the vehicle and they can provide her with proof to give to the tow company. carmens auto sales information is: 45 W 8 Mile Rd, Hazel Park, MI 48030 (248) 565-8540... if you need to contact me my number is [redacted] my name is Rami. please remove the complaint because nothing wrong was done on my end

Payment has been made to [redacted].  As per our conversation and agreement, they have agreed to remove the complaint.Thanks!Pat C[redacted]AGS, LLC

Review: Roofer put roof on shed. I specified how I wanted it put on and he did it his way. Now the roof leaks. I called three times, spoke to [redacted] once and never received any follow-up call nor has anyone come out to redo the roof.Desired Settlement: I want Golden Roofers to come out and repair the roof so it does not leak.

Business

Response:

Will contact repairman to repair roof