At first, everything was fine. That is until I decided to return the Kirby within the 3 day cancellation window. The salespeople came to my home at 8:30pm unannounced to retrieve the Kirby. They did not bring with them the Bissell that I had used as a trade in. Not only that, they denied me having a trade in at all. Francis B[redacted] was extremely rude and condescending. Monique H[redacted] said nothing at all even though she is the one who took my Bissell.
At first, everything was fine. That is until I decided to return the Kirby within the 3 day cancellation window. The salespeople came to my home at 8:30pm unannounced to retrieve the Kirby. They did not bring with them the Bissell that I had used as a trade in. Not only that, they denied me having a trade in at all. Francis B[redacted] was extremely rude and condescending. Monique H[redacted] said nothing at all even though she is the one who took my Bissell.