Golden State Warriors Team Store

The customer was contacted and a return label was sent for the jacket to be returnedExplained to the customer we had a technical issue with our voicemail over the weekend and it has been fixedWe spoke to [redacted] and fixed the problem ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is completely satisfactory to meSincerely, [redacted]

Hello this order was shipped and received on the 20ththe tracking number is [redacted] We have also issued a credit for the expedited difference in shipping costsWe do apologize for the delay

Hello This order has been shipped and receivedThe tracking number for this order is [redacted] An email is automatically sent when a UPS label is createdIt is an automated systemSometimes the email gets directed to junk or spam mail depending on the customers security systemThe item that was ordered did say it would take 5-business days to ship because it was a custom item Thank you

Final Consumer Response / [redacted] (2000, 5, 2016/01/13) */ I RECEIVED MY ORDER ON X-BUT I STILL WANT TO KEEP THE COMPLAIN FOR POOR CUSTOMER SERVICEI ASK FOR A REFUND BECAUSE IT HAD BEEN WEEKS AND MY ORDER HAD NOT BEEN SHIPPED THEY REFUSE TO GIVE ME MY MONEY BACK THEY SAID I HAVE TO TALK WITH THE MANAGER THEY GAVE ME DIFFERENT PHONE NUMBERS ONE NUMBER HAS A BUSY SIGNAL EVERY TIME YOU CALL THE 2ND NUMBER IS CINDY AND I LEFT HER MESSAGES AND I NEVER RECEIVED ONE PHONE CALL BACK

Order*** declined because the CVV number did not match up with the credit cardEmail is automatically generated to inform customer of the problemThis order was never charged so there isn't any refund to issueIf the customer still would like the order they need to contact us with credit card
information
Thank you Customer Service

The customer was contacted and a return label was sent for the jacket to be returned. Explained to the customer we had a technical issue with our voicemail over the weekend and it has been fixed. We spoke to [redacted] and fixed the problem.
[redacted]

Hello  This order has been shipped and received. The tracking number for this order is[redacted]. An email is automatically sent when a UPS label is created. It is an automated system. Sometimes the email gets directed to junk or spam mail depending on the customers security system. The...

item that was ordered did say it would take 5-8 business days to ship because it was  a custom item.
Thank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is completely satisfactory to me. Sincerely, [redacted]

Final Consumer Response /* (2000, 5, 2016/01/13) */
I RECEIVED MY ORDER ON X-XX-XX BUT I STILL WANT TO KEEP THE COMPLAIN FOR POOR CUSTOMER SERVICE. I ASK FOR A REFUND BECAUSE IT HAD BEEN 2 WEEKS AND MY ORDER HAD NOT BEEN SHIPPED THEY REFUSE TO GIVE ME MY MONEY BACK THEY SAID I HAVE TO TALK WITH...

THE MANAGER THEY GAVE ME 2 DIFFERENT PHONE NUMBERS ONE NUMBER HAS A BUSY SIGNAL EVERY TIME YOU CALL THE 2ND NUMBER IS CINDY AND I LEFT HER 3 MESSAGES AND I NEVER RECEIVED ONE PHONE CALL BACK

Hello this order was shipped and received on the 20th. the tracking number is[redacted]. We have also issued a credit for the expedited difference in shipping costs. We do apologize for the delay.