Goldman's Pawn

Mr [redacted] pawned a 55" [redacted] TV (2160p 4k flat screen)His TV was due on 7/15/ he called and asked if we would hold it for a payment to be paidWe always explain that we will mark the account but in no way does that guarantee that the item will not be pulledIn this case we held the item the extra day so that he could pick his TV upThis in no way released him from paying the next interest amount that was added when the original payment wasn't madePawns are a day loan with an interest payment that is dueI tried to explain this to Mr [redacted] when he phoned The original ticket was brought in to us which allows us to release the merchandise to whomever holds the ticketHowever, the item was late which technically make the item the property of the pawn shopSo the ticket being supplied isn't relevantI couldn't get Mr [redacted] to understand that he owed the payment because it was due I offered for him to return the TV for a full refund of the amount loaned plus the interest he paidThis again was not satisfactory to himI did not say or imply that I didn't care "what he thought about my business or his feelings"It is quite unfortunate that he feels that we are thievesWe in no way wanted to steal his TVWe had every right to pull the TV on the morning he came in to make the payment and sell itWe were nice enough to hold the TV until he was able to come in to make the paymentThe computer system we have is the same as several other shops in the area and it calculates the due dates of the payments based on the day the item is pawned not usI am sorry that he is upset with us but feel it is unfair and unjust that he made these accusations against my storeSincerely, Goldman's Fine Jewelry & Loans, Inc

Mr*** *** pawned a 55" *** TV (2160p 4k flat screen)His TV was due on 7/15/2015 he called and asked if we would hold it for a payment to be paidWe always explain that we will mark the account but in no way does that guarantee that the item will not be pulledIn this case
we held the item the extra day so that he could pick his TV upThis in no way released him from paying the next interest amount that was added when the original payment wasn't madePawns are a day loan with an interest payment that is dueI tried to explain this to Mr*** when he phoned The original ticket was brought in to us which allows us to release the merchandise to whomever holds the ticketHowever, the item was late which technically make the item the property of the pawn shopSo the ticket being supplied isn't relevantI couldn't get Mr*** to understand that he owed the payment because it was due. I offered for him to return the TV for a full refund of the amount loaned plus the interest he paidThis again was not satisfactory to himI did not say or imply that I didn't care "what he thought about my business or his feelings"It is quite unfortunate that he feels that we are thievesWe in no way wanted to steal his TVWe had every right to pull the TV on the morning he came in to make the payment and sell itWe were nice enough to hold the TV until he was able to come in to make the paymentThe computer system we have is the same as several other shops in the area and it calculates the due dates of the payments based on the day the item is pawned not usI am sorry that he is upset with us but feel it is unfair and unjust that he made these accusations against my storeSincerely, Goldman's Fine Jewelry & Loans, Inc