May 06, 2014Dear [redacted] ***,Thank you for being a valuable merchant with World Bankcard Services.We are very sorry to hear any inconvenience you may have experienced.As you indicated on your dispute letter, we have explained you on 08/01/2013,09/01/2013,10/01/that our contract terms are yearsYou signed Year contract with us on 05/19/The contract terms and conditions were explained to you on 05/19/2012.Please see attached copy of Equipment Purchase / Service AgreementTerms and Conditions Clause clearly mentions that "if the new owner doesn't sign with WBS, this clause is applied to the previous owner who signed with WBS."Therefore your contract term remains in effect until 05/19/2015.As we explained previously, here are ways we can help you close your merchant accountPlease refer us a new businessIf we sign the business, we will be able to close your merchant account with no further fees
On 10/14/ [redacted] signed 3yr renewal contract(Please refer to attachment)During EMV Liability Shifts (WHICH WAS MANDATED BY [redacted] AND [redacted] AND OTHER CARD ASSOCIATIONS EFFECTIVE 10/01/2016), all of our clients had to sign 3year renewal contract for A Free Credit Card TERMINAL upgrade to COMPLY with EMV RegulationTHE MERCHANT REFUSED TO SIGN ADDITIONAL YEAR TO RECEIVE THE NEW EMV READY TERMINAL WITH US, BUT STARTED BUSINESS WITH A NEW PROCESSING COMPANYThe client breached the year contractAND HE NEVER RETURNED THE Terminal WHICH WAS PROVIDED BY US FREELY ON THE CONDITION OF THE THREE YEAR PROCESSING WITH USSO WE FOLLOWED OUR STANDARD EARLY TERMINATION PROCEDUREAlso, we guided the client that the owner needs to give us written notice days prior contract ending dateWe NOTIFIED HIM that HE SHOULD honor the contract AND TRIED TO BRING HIM BACK numerous times, EVEN OFFERING A NEW BETTER RATES, BUT HE REFUESED the offerIN SHORT HE BREACHED THE AGREEMENT BETWEEN HIS BUSINESS AND US
May 06, 2014Dear [redacted] ***,Thank you for being a valuable merchant with World Bankcard Services.We are very sorry to hear any inconvenience you may have experienced.As you indicated on your dispute letter, we have explained you on 08/01/2013,09/01/2013,10/01/that our contract terms are yearsYou signed Year contract with us on 05/19/The contract terms and conditions were explained to you on 05/19/2012.Please see attached copy of Equipment Purchase / Service AgreementTerms and Conditions Clause clearly mentions that "if the new owner doesn't sign with WBS, this clause is applied to the previous owner who signed with WBS."Therefore your contract term remains in effect until 05/19/2015.As we explained previously, here are ways we can help you close your merchant accountPlease refer us a new businessIf we sign the business, we will be able to close your merchant account with no further fees
On 10/14/ [redacted] signed 3yr renewal contract(Please refer to attachment)During EMV Liability Shifts (WHICH WAS MANDATED BY [redacted] AND [redacted] AND OTHER CARD ASSOCIATIONS EFFECTIVE 10/01/2016), all of our clients had to sign 3year renewal contract for A Free Credit Card TERMINAL upgrade to COMPLY with EMV RegulationTHE MERCHANT REFUSED TO SIGN ADDITIONAL YEAR TO RECEIVE THE NEW EMV READY TERMINAL WITH US, BUT STARTED BUSINESS WITH A NEW PROCESSING COMPANYThe client breached the year contractAND HE NEVER RETURNED THE Terminal WHICH WAS PROVIDED BY US FREELY ON THE CONDITION OF THE THREE YEAR PROCESSING WITH USSO WE FOLLOWED OUR STANDARD EARLY TERMINATION PROCEDUREAlso, we guided the client that the owner needs to give us written notice days prior contract ending dateWe NOTIFIED HIM that HE SHOULD honor the contract AND TRIED TO BRING HIM BACK numerous times, EVEN OFFERING A NEW BETTER RATES, BUT HE REFUESED the offerIN SHORT HE BREACHED THE AGREEMENT BETWEEN HIS BUSINESS AND US