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Goldpaw Breeders

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Goldpaw Breeders Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below:
First off, I never told
Mr*** I would give him more accounts, we specifically discussed that I have never needed collection services up to this pointSecondly, I provided both cell and home phone numbers along with an email addressThird, I also discussed with Mr*** that the amount owed was different than the total outstanding balance because of some painting issues and MR*** said that he will asked for the full amountForth, I received an email from the customer on March as*** if I turned the account over to a collection company and I explained that I had because they didn't respond to my many phone calls or emails and asked that the customer resolve the account through Roma, Murphy, and Horowitz.....the email address the customer used was the email address I gave Mr***I believe the most important part of this issue is that I agreed to a fee of 22% and at no point did anyone from the collection company contact me to discuss any difficulties and/or a need to modify the feesif they had required me to agree to pay more money I would not have agreed to do so and would have looked at different options
*** ***

Hello Ms. [redacted], Our department have reviewed our former client's response made. I'm enclosing the notes where the debtor refers to the dispute he claimed to have with our client.  I asked Mr. [redacted] and he differs with Mr. [redacted]s statement he indicated Mr. [redacted] did promise more claims and accounts to be placed, he did remember he said all claims will go our way.  told him "I only have this one but we seemed lately having problems with customers and more should come our way"  Mr. [redacted], indicated he provided the cell and phone number but on the work notes we had the account as a "skip" account (please see the enclosed notes on the attachment on the work notes (highlighted in red)  Maybe at the time they worked but not when the account was placed with us and even if the numbers were good at the time the claim was a disputed from the :"get go" again see debtor notes.    Mr. [redacted] writes and stated he received an email from the debtor where he is as[redacted] if he placed their claim in collections again the reason why he received the call was because of our pre-legal department recovery department on this we thank Mr. [redacted] because he did what he was instructed to do per our confirmation e-mail on this we want to thank Mr. [redacted] other clients will not do this and will try to circumvent our authority and for this we command Mr. [redacted] and we want him to know we appreciate he did refer the debtor to us but at the same time I was told by Mr. [redacted] that he instructed Mr. [redacted] to refer them to us recently as well. We understand Mr. [redacted] what he is saying and we stay 100% when we told Mr. [redacted] that the rate we offered to him was the 22% even no more claims were placed in collections, but when an account again and let me put this on this order so he will not say that the phone numbers were correct at the time he provided these.  1.- account was a big dispute per the debtor statement to our investigator recovery agents (for this and only for this the rate goes up to 40%   2.- The numbers were disco per the work card notes when the account was placed in legal recovery (Mr. [redacted] indicates he gave us his cell number and a 2nd number and he did but these were not any good at the time of placement.)   Per our notes he was notified when he called on several occasions that the debtor highly disputed the claim and that he will sue the client and our office if we don't stop collecting,  this is not a regular collection claim or account, the rates given is for a regular collection process claim or account, not accounts that are highly disputed and are skips.  If Mr. [redacted] would read and  signed our collection agreement and read on all terms, conditions or clauses of our collection contract we wouldn't have this problem or this misunderstanding at this juncture but because he never sent the signed contract and or never read the collection contract he feels that he is in the rignt and we are on the wrong side of things.   I'm sincerely surprised of Mr. [redacted]s allegations other clients would been happy and shock what we were able to recover their money on something being this old with this type of disputed balance and work performance on our client's parts, we have seen debtors suing clients for less issues and or disputes.

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Address: Rt 7 PO Box 33, Howes Cave, New York, United States, 12092

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