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Golds Gym Carlisle

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Golds Gym Carlisle Reviews (3)

We have received your letter dated September 26th, which references a consumer billing question and it is registered as complaint #*** within the Revdex.com systemThank you for allowing us to respond.We have researched the complaint and found that our billing System in Carlisle had not charged
the consumer for her last month's duesThe transaction was deleted on September 24th.It appears that our manager canceled the invoice in time to avoid the day notice time periodThe actual billing on her account was from our third party billing Company and related to an annual feeThe fee, which is required for all members, could also be deletedWe just needed the customer to contact us to get it resolved.Again, we want to get this resolved as soon as possibleThe cancellation was processed correctlyThis customer will not receive any additional billings.Thank you,Joe V

We have received your letter dated August The letter was addressed to John S*** who is no longer the owner of the business, so there was a slight delay in its delivery to usThis letter references a consumer billing question and it is registered as complaint #*** within the Revdex.com
SystemThank you for allowing us to respond.We have researched the complaint and found that, the complaint had already been addressed prior to receiving you letter.It appears that there may have been a discrepancy with the type of agreement that was purchased, and the timing of the next billing date and cancellation date which caused some problems within our third party billing systemOur billing company was immediately contacted when we found out about the situation, and rectified the discrepancies.Attached please find an outline that provided more details.Again, we wanted to get this resolved as soon as possible and make sure that the customer received the credit that they deserved.Joe V

We have received your letter dated January 17, 2017 which references a consumer billing or collection issue and it is registered as complaint #[redacted] within the Revdex.com system. Thank you for allowing us to respond.We researched the complaints and it appears that our Customer Service...

Representative made an exception to expedite the cancellation for this claimant but found the transaction was handled appropriately.Again, we want to get this resolved as soon as possible. The cancellation was processed correctly. This customer will not receive any additional billings.Thank you,Joe V

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Address: 1225 Ritner Highway, Carlisle, Pennsylvania, United States, 17013

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