Gold's Gym - Lynbrook Reviews (2)
Gold's Gym - Lynbrook Rating
Description: HEALTH CLUBS
Address: 230 Hempstead Avenue, Lynbrook, New York, United States, 11563
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Lynbrook Five Corners Fitness contacted me on 11/*/14 to apologize. They said to come...
in at any time to pay off balance of $229. I went in on the evening of 11/*/14 and paid. Thank you for your help with this matter.
Sincerely,
[redacted]
Review: I signed a 1 yr contract for $429. I paid $200 on 10/**/13. I was supposed to pay balance in 2 weeks. I called in March to freeze membership because I was pregnant. The [redacted] said no problem when you are ready to return pay balance $229 and resume remaining 6 mos of membership. In August I received a call from a collections agency. I contact the gym again. Frost desk [redacted] says she doesn't know why I was sent to collections my membership was frozen in March. On 10/**/14 I receive a letter from collections for $411. On 10/**/14 I walk into the gym to ask for clarification and I'm told to deal with collections agency. So I said I'm not trying to skip out on the balance will pay it now even though I was assured my membership was frozen and I still don't have clearance from my Doctor to resume the gym. [redacted] refused to accept payment at first then as my card was being swiped he changed his mind and said forget it to [redacted] let her deal with collections. When I asked what is the $411 for when my balance was $229? His response was that is the collection agency fee.Desired Settlement: I want to pay the balance of $229 and close this membership. I want nothing to do with this business again.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Lynbrook Five Corners Fitness contacted me on 11/*/14 to apologize. They said to come in at any time to pay off balance of $229. I went in on the evening of 11/*/14 and paid. Thank you for your help with this matter.
Sincerely,