Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
We certainly apologize about the confusion with [redacted] ***'s order. Quite often there are promotions on the website that require the consumer to enter a coupon code to activate. So while it might say something like 'Free shipping on orders over $100' there will also be messaging... instructing the user to enter a coupon code at checkout to take advantage of the offer.We have credited [redacted] back a total of $462.05 as requested and hope to earn his business in the future. The credits were process thru our system on 4/16 ($440.23) and 4/20 ($21.82). Please be aware that they might take a couple of days to show up on his credit card statement.Best regards, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
We certainly apologize about the confusion with [redacted] ***'s order. Quite often there are promotions on the website that require the consumer to enter a coupon code to activate. So while it might say something like 'Free shipping on orders over $100' there will also be messaging... instructing the user to enter a coupon code at checkout to take advantage of the offer.We have credited [redacted] back a total of $462.05 as requested and hope to earn his business in the future. The credits were process thru our system on 4/16 ($440.23) and 4/20 ($21.82). Please be aware that they might take a couple of days to show up on his credit card statement.Best regards, [redacted] ?