Golf Discount Center

Review: Purchased a set of clubs online on 10/6/2015, Order #[redacted] for $534.35.Website states ships in 2-3 days and credit card not charged until shipment. My credit card was immediately charged for the full amount. When checking my order on the website it shows as processing.Called the Customer Service number ([redacted]) at different times of the day and always goes to an answering machine. Left messages multiple time but no return call.Sent numerous emails. Sent an email 10/9 with no reply. Resent email 10/13, received reply on 10/13: "Hi [redacted] - sorry for the delay in getting back to you. We have been on vacation and clearly the plan we had to cover did not work out well. I will have a tracking number for you shortly. Again - our apologies. [redacted]" Sent another email 10/16 and received a reply on 10/18: "Hi [redacted] - you are, without a doubt, getting clubs. We should have the tracking number for you very shortly. Thanks for your patience. [redacted]"As of 10/21/2015, website still states the order is processing, charge is still on my credit card, no further communication as to if the clubs shipped or why they are delayed.Desired Settlement: At the very least I want a refund.