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Golie's Alterations

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Golie's Alterations Reviews (3)

Complaint: [redacted]I am rejecting this response because:nothing the owner said is true. She's obviously in denial. I am moe than willing to submit photos of her work to an arbitrator for a decision on the quality of the work performed. Please provide me with a place to send the photos and I will be more than happy to do so. Barring that, I see no way to resolve this issue as she continues to deny the truth.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:The response is dishonest and flies in the face of common sense. To wit: who would hire someone to do a job after having been told by that person that they were unable to do it? I was assured when I took my jacket and pants in to be altered...

that it no was problem and that it would cost $130. If I had been told it couldn't be done, I would have left and saved myself $130. As for only wearing the jacket for 5 minutes, who has ever been to a formal marriage ceremony and reception that was over in 5 minutes? And what, exactly, does that have to do with the alterations not being correctly performed? As for what alterations were made, if the lower part of the jacket was the only alteration to be performed, why is the area to the back of the collar bunched up and why is the waist 4 inches too large? As for the pants, the waist needed to be taken in, and was, but the seat of the pants, which were to be taken up, were not. Consequently, from the rear it looks very baggy. As for the comments attributes to my wife, I fail to see what bearing they have on this matter. As for my not pointing out the problem with the jacket and pants, I did, and am more than willing to submit photographs which will substantiate the poor workmanship. The third visit, to have the problems addressed, never took place because her response, on the phone, was that she had done the best she could do and that I should consider buying a suit.  Bottom line? I was told it could be done, it wasn't, and the so-called tailor doesn't want to stand behind her work. And the claim that the job was done perfect , I will leave to the discretion of whoever sees the results of the alterations. The rest of her statements are simply ploys to avoid taking responsibility for a job poorly done. Please allow me do demonstrate that by providing photographs of the jacket and pants. I believe that will demonstrate the validity of my claim. Thank you.
Sincerely,[redacted]

In respond to the case #[redacted]. As I wrote before, [redacted] brought a pair of pants and a jacket to my shop to be altered. After he discussed what he wanted done we had the first fitting.  I performed the requested work and scheduled a second fitting. During the second fitting everything went fine; he made some minor modifications.  Again I performed the work as requested and I called him to let him know his suit was ready.  Almost a month later, he came in and tried on the final product. He was happy with the result. He paid in a good faith. No question about the product or wanting his money back. Later that week, he wanted additional work done on other areas of the suit. I refused because it was additional work over the first and second fittings. He kept mentioning his wife was not happy with the product but his wife never came to any of the sessions. I would have honored his wife's opinion if she had come to any of the fittings. I don't understand why [redacted] is disturbing me now. 
 
[redacted]
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