GolTV, Inc.

Consumer sent the following notice:
As of today, I have not received a refund, nor has he contacted me to discuss how the refund would be given to me.Thanks for any help you can offer,*** ***

This customer is in his 60s and would work right next to me every day even though I told him to not get on my ladder because of insurance issuesHe would climb up on the roof and inspect everything dailyIf the verticals are not right he should of said something at that pointHe paid his
bill after inspecting all the work and I did extras the entire job for him to make him happyNo one puts that in their complaintI also had to deal with calls at 2AM in the morning from him about this project he does not say anything about that in his complaint. The calls and he emails I got from him was about him wanting me to redo the whole project and I told him noHe would tell me about the lines in the T1-not a leakI would like to see proof that mold is growing in his houseThis customer never tells you that I was the lowest bid and that is why he choose me I saved him thousands of dollarsI have no problem with this gentleman making a complaint against me about his work but he needs to write a different report because he states I own *** *** and that is not trueIf he would like to prove that then please do so but I do not own *** ***If you are going to state facts then the Revdex.com should have him repost his complaintIf he is going off another report that is not true because their is a report on *** report then his facts are wrong because that report is wrong

Hello,
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I would not say they are really actively trying to reach an agreementHere is a timeline of events thus far:
10/30: Ken's lawyer emails me introducing himself as representing Ken in this matterThat is allNo effort towards a resolution, no settlement offer, etc10/30: I reply and let them know what I am looking for by way of a settlement11/(days later): No response from Ken or his lawyer so I email them as a follchecking on the status11/(days later): Still no response from Ken or his lawyer so I send another email letting them know what my next steps of action will be since they are being unresponsive11/09: Ken finally responds to my email, but only states his lawyer will be working on a settlement with me
Again11/09: Ken's lawyer finally sends me what Ken proposes as a solutionHis "offer" is a farceIt was for a fraction of the cost of what it is going to take for me to finish the job he walked off of with our money and he also only offers to do so if he can make small monthly payments over a very extended period of timeThis was not acceptable to me because 1) it was a fraction of the cost, 2) Ken tore out our countertops in March We have been eating and preparing food on plywood for the past monthsBased on his proposal we would have the money he stole back to replace the countertops months laterI am not eating off plywood for months while Ken drives around in a HummerAnd 3) and this is really important, Ken has failed to follow through on every commitment he has ever made with us, disappeared for several months, and has been unresponsive throughout this ordealCouple that with his similar reviews from Dream Works and All Together Construction and it equals me having no faith whatsoever that Ken would follow through on this commitment to make payments over an extended period of timeI would say if it is documented and recorded that helps, but my contract with him for the money he stole was also documented, recorded and contracted, yet he had no problem running off with our money, so that gives me little hope11/09: I respond with my concerns and make a counter offer that includes a lump sum up front so we can replace our counter tops and the rest can be paid on this extended payment plan he wantsKen took the money, cashed the check, and never purchased the counter tops, so he has the money to return to us as a lump sum, he just won't give it back to us11/09: Ken's lawyer responds that he will take my offer to his client11/(days later): No response from Ken or his lawyer so I send a follemail11/(days later): Ken responds that he replied to the offer to his lawyer on 11/and that his lawyer will be contacting me with his response11/(days later): Current day – still no response from Ken or his lawyerI would say this is a process and can take timeHowever, it is becoming clear Ken and his lawyer are intentionally delaying thisIf we came to an agreement and had to have legal documents drawn up to formalize it, fine, I get itBut repeatedly telling me you responded to your lawyer and he'll respond to me and 7, 8, days later I still have nothing is ludicrousIf he prefers the message come from him lawyer, fineForwarding an email or rewording an email and sending it does not take 10+ daysSo, I wouldn't say we are any closer to an agreement than we were months ago – Just Ken, similar to the situations for Dream Works and All Together Construction where people complained about his tactics, telling me he is working on it or going to remedy this situation so he can momentarily appease me and be able to tell you at the Revdex.com that he is working towards a resolution, but at the end of the day he is doing nothingI hope this information helpThanks,
[redacted]

I have had some issues that is correct. I have contacted her and let her know that I have a lawyer involved and she will be getting her money refunded back to her.

Hello,I would not say they are really actively trying to reach an agreement. Here is a timeline of events thus far:10/30: Ken’s lawyer emails me introducing himself as...

representing Ken in this matter. That is all. No effort towards a resolution, no settlement offer, etc.10/30: I reply and let them know what I am looking for by way of a settlement.11/04 (5 days later): No response from Ken or his lawyer so I email them as a follow-up checking on the status.11/09 (10 days later): Still no response from Ken or his lawyer so I send another email letting them know what my next steps of action will be since they are being unresponsive.11/09: Ken finally responds to my email, but only states his lawyer will be working on a settlement with me…. Again.11/09: Ken’s lawyer finally sends me what Ken proposes as a solution. His “offer” is a farce. It was for a fraction of the cost of what it is going to take for me to finish the job he walked off of with our money and he also only offers to do so if he can make small monthly payments over a very extended period of time. This was not acceptable to me because 1) it was a fraction of the cost, 2) Ken tore out our countertops in March 2015. We have been eating and preparing food on plywood for the past 8 months. Based on his proposal we would have the money he stole back to replace the countertops 18 months later. I am not eating off plywood for 18 months while Ken drives around in a Hummer. And 3) and this is really important, Ken has failed to follow through on every commitment he has ever made with us, disappeared for several months, and has been unresponsive throughout this ordeal. Couple that with his similar reviews from Dream Works and All Together Construction and it equals me having no faith whatsoever that Ken would follow through on this commitment to make payments over an extended period of time. I would say if it is documented and recorded that helps, but my contract with him for the money he stole was also documented, recorded and contracted, yet he had no problem running off with our money, so that gives me little hope.11/09: I respond with my concerns and make a counter offer that includes a lump sum up front so we can replace our counter tops and the rest can be paid on this extended payment plan he wants. Ken took the money, cashed the check, and never purchased the counter tops, so he has the money to return to us as a lump sum, he just won’t give it back to us.11/09: Ken’s lawyer responds that he will take my offer to his client.11/12 (3 days later): No response from Ken or his lawyer so I send a follow-up email.11/13 (4 days later): Ken responds that he replied to the offer to his lawyer on 11/10 and that his lawyer will be contacting me with his response.11/18 (9 days later): Current day – still no response from Ken or his lawyer.I would say this is a process and can take time. However, it is becoming clear Ken and his lawyer are intentionally delaying this. If we came to an agreement and had to have legal documents drawn up to formalize it, fine, I get it. But repeatedly telling me you responded to your lawyer and he’ll respond to me and 7, 8, 9 days later I still have nothing is ludicrous. If he prefers the message come from him lawyer, fine. Forwarding an email or rewording an email and sending it does not take 10+ days. So, I wouldn’t say we are any closer to an agreement than we were 2 months ago – Just Ken, similar to the situations for Dream Works and All Together Construction where people complained about his tactics, telling me he is working on it or going to remedy this situation so he can momentarily appease me and be able to tell you at the Revdex.com that he is working towards a resolution, but at the end of the day he is doing nothing.I hope this information help.Thanks,[redacted]

Consumer sent the following notice:As of today, I have not received a refund, nor has he contacted me to discuss how the refund would be given to me.Thanks for any help you can offer,[redacted]

This customer is in his 60s and would work right next to me every day even though I told him to not get on my ladder because of insurance issues. He would climb up on the roof and inspect everything daily. If the verticals are not right he should of said something at that point. He paid his bill...

after inspecting all the work and I did extras the entire job for him to make him happy. No one puts that in their complaint. I also had to deal with calls at 2AM in the morning from him about this project he does not say anything about that in his complaint. The calls and he emails I got from him was about him wanting me to redo the whole project and I told him no. He would tell me about the lines in the T1-11 not a leak. I would like to see proof that mold is growing in his house. This customer never tells you that I was the lowest bid and that is why he choose me I saved him thousands of dollars. I have no problem with this gentleman making a complaint against me about his work but he needs to write a different report because he states I own [redacted] and that is not true. If he would like to prove that then please do so but I do not own [redacted]. If you are going to state facts then the Revdex.com should have him repost his complaint. If he is going off another report that is not true because their is a report on [redacted] report then his facts are wrong because that report is wrong.

I sent her a check and will be sending her a check each month until this is paid back. I am working on getting her a full refund in the months to come.

I did receive a check for $100 of the $3000 owed to me. While I believe this is a good first step, I will not consider the matter resolved until I receive the entire amount.  Without the entire amount, I am unable to hire another contractor to finish the job, and will still be without a functioning shower until then.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution is satisfactory to me.  However, this is provided that he actually follows through with returning my full deposit in a timely manner.  I have asked him in the past to either begin work or return my deposit, and no action was taken by him to do either.  I cannot finish my shower until the deposit is returned and I can hire another contractor.  So, while the resolution is satisfactory, he needs to actually do it.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There was one call in the early morning hours; this was before Kenneth A[redacted] even started the job.  The purpose of that call was to have Ken call me before purchasing the T1-11 sheets later that morning. I wanted to make sure that we were in agreement on the materials so that materials would not have to be returned.  I thought the call would go to an answering machine; it did.  But, I still woke Ken up for which I apologized.  This was THE ONLY early AM call.I have several complaints with Ken's works.  The T1-11 sheets on the west side of my house were not installed in a plumb fashion.  This issue was raised in an e-mail sent to [email protected] on October 16, 2015. The e-mail states: You were blaming me that the middle course T1-11 sheets on the LHS of the house were installed out-of-plumb. You asked me for assistance to check whether the groove line of the middle course lined up with the T1-11 sheet directly below it.  You did not ask me to also check the plumb. I would have needed a level to do so and I CERTAINLY WAS NOT HANDED A LEVEL to check the plumb.  Moreover, you are the contractor doing the installation of the T1-11 sheets and it's your responsibility to be checking the plumb sheet-by-sheet. Should I have been standing right next to you and checking the plumb after each sheet was attached???Ken never responded to this e-mail.Ken was first made aware of the mold issue in an e-mail sent on November 22nd.  There was the distinct smell of mold in the upstairs bathroom.  I asked Ken via e-mail: What day can you correct this moisture penetration problem that's causing the growth of mold. This was followed by later e-mails and Ken was not responding.  I finally reached Ken by phone on December 5th and Ken started the conversation by saying that I was harassing him.  He did not provide a day and time that he could come to look at the problem. Instead, he said to give him a written estimate but made no promises that he eventually pay on the estimate.  I eventually went on the roof 2x to do a stop gap repair until the spring.  I used a sealant that smells like airplane glue which could be applied in temperatures down to 20 degrees F. I also had another contractor look at the flashing that Ken installed and this contractor said that the flashing was not appropriate for that part of the roof.  A permanent repair with the correct flashing will be done in the Spring.The first time that Ken initiated a communication was in an e-mail sent on 2/21 (a week ago) that "All Together Construction is out of business. I am no longer doing construction".  This was clarified on February 23 with the e-mail that "Your warranty is no longer good .  All Together Construction was a corporation.  If you would like to sue the corporation go ahead but the company owns no assets".  Ken made no attempt to address the remark that I made in an e-mail sent earlier on the 23rd that "You had several months after September to make necessary repairs while you were still in business".Not once did Ken come back to my house to at even look at the various complaints let alone do any fixes. This is what peeved me the most.  It especially peeved me that I had to go up onto my roof 2x to do a stop gap repair to Ken's work.Ken seems more concerned about the [redacted] issues raised in my Revdex.com complaint.  I called the [redacted] number provided on the web site in October of 2015 (440-703-0017).  The purpose of the call was to find out why All Together Construction was no longer listed on the web site.  My complaints to Ken were unproductive and I wanted to leave a complaint on the web site.   The woman that I spoke with said that this was her personal number (apparently she was working at home) and that she no longer worked for [redacted].  She did not know why All Together Construction was no longer on the site and then said that Ken A[redacted] was THE OWNER OF [redacted]. I remember this clearly because I then said "doesn't that create a conflict of interest".  Also, Ken does not address the issue as to why a 5 star [redacted] rating gets translated into a D+ Revdex.com business review. This alone would suggest something is amiss with [redacted].A [redacted] report offers separate evidence claiming that Kenneth A[redacted] is an owner of [redacted]. There are other unflattering [redacted] reports concerning ATC.What does Ken plan on doing about the warranty issues on my job?  Will he be using the LLC status of All Together Construction to try to simply walk away?  Also, it would be quite helpful for Ken to answer the following Q's.  Has All Together Construction formally declared bankruptcy?  What is the bonding company for ATC?  Have assets been liquidated and, if so, provide a time line of asset sales. What's a mailing address for mailing legal papers?
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that...

this resolution is satisfactory to me.  However, this is provided that he actually follows through with returning my full deposit in a timely manner.  I have asked him in the past to either begin work or return my deposit, and no action was taken by him to do either.  I cannot finish my shower until the deposit is returned and I can hire another contractor.  So, while the resolution is satisfactory, he needs to actually do it.
Regards,
[redacted]

The lawyer for All Together Construction and [redacted] are negotiating a settlement. We are waiting the out come shortly.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
There was one call in the early morning hours; this was before Kenneth A[redacted] even started the job.  The purpose of that call was to have Ken call me before purchasing the T1-11 sheets later that morning. I wanted to make sure that we were in agreement on the materials so that materials would not have to be returned.  I thought the call would go to an answering machine; it did.  But, I still woke Ken up for which I apologized.  This was THE ONLY early AM call.
I have several complaints with Ken's works.  The T1-11 sheets on the west side of my house were not installed in a plumb fashion.  This issue was raised in an e-mail sent to [email protected] on October 16, 2015. The e-mail states: You were blaming me that the middle course T1-11 sheets on the LHS of the house were installed out-of-plumb. You asked me for assistance to check whether the groove line of the middle course lined up with the T1-11 sheet directly below it.  You did not ask me to also check the plumb. I would have needed a level to do so and I CERTAINLY WAS NOT HANDED A LEVEL to check the plumb.  Moreover, you are the contractor doing the installation of the T1-11 sheets and it's your responsibility to be checking the plumb sheet-by-sheet. Should I have been standing right next to you and checking the plumb after each sheet was attached???
Ken never responded to this e-mail.
Ken was first made aware of the mold issue in an e-mail sent on November 22nd.  There was the distinct smell of mold in the upstairs bathroom.  I asked Ken via e-mail: What day can you correct this moisture penetration problem that's causing the growth of mold. This was followed by later e-mails and Ken was not responding.  I finally reached Ken by phone on December 5th and Ken started the conversation by saying that I was harassing him.  He did not provide a day and time that he could come to look at the problem. Instead, he said to give him a written estimate but made no promises that he eventually pay on the estimate.  I eventually went on the roof 2x to do a stop gap repair until the spring.  I used a sealant that smells like airplane glue which could be applied in temperatures down to 20 degrees F. I also had another contractor look at the flashing that Ken installed and this contractor said that the flashing was not appropriate for that part of the roof.  A permanent repair with the correct flashing will be done in the Spring.
The first time that Ken initiated a communication was in an e-mail sent on 2/21 (a week ago) that "All Together Construction is out of business. I am no longer doing construction".  This was clarified on February 23 with the e-mail that "Your warranty is no longer good .  All Together Construction was a corporation.  If you would like to sue the corporation go ahead but the company owns no assets".  Ken made no attempt to address the remark that I made in an e-mail sent earlier on the 23rd that "You had several months after September to make necessary repairs while you were still in business".
Not once did Ken come back to my house to at even look at the various complaints let alone do any fixes. This is what peeved me the most.  It especially peeved me that I had to go up onto my roof 2x to do a stop gap repair to Ken's work.
Ken seems more concerned about the [redacted] issues raised in my Revdex.com complaint.  I called the [redacted] number provided on the web site in October of 2015 (440-703-0017).  The purpose of the call was to find out why All Together Construction was no longer listed on the web site.  My complaints to Ken were unproductive and I wanted to leave a complaint on the web site.   The woman that I spoke with said that this was her personal number (apparently she was working at home) and that she no longer worked for [redacted].  She did not know why All Together Construction was no longer on the site and then said that Ken A[redacted] was THE OWNER OF [redacted]. I remember this clearly because I then said "doesn't that create a conflict of interest".  Also, Ken does not address the issue as to why a 5 star [redacted] rating gets translated into a D+ Revdex.com business review. This alone would suggest something is amiss with [redacted].
A [redacted] report offers separate evidence claiming that Kenneth A[redacted] is an owner of [redacted]. There are other unflattering [redacted] reports concerning ATC.
What does Ken plan on doing about the warranty issues on my job?  Will he be using the LLC status of All Together Construction to try to simply walk away?  Also, it would be quite helpful for Ken to answer the following Q's.  Has All Together Construction formally declared bankruptcy?  What is the bonding company for ATC?  Have assets been liquidated and, if so, provide a time line of asset sales. What's a mailing address for mailing legal papers?
Regards,
[redacted]