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Gonzalez International Cargo

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Gonzalez International Cargo Reviews (2)

Review: Horrible service had us waiting 2 days no call nothing I would call and get hung up on and voice mail. on 3ed of no delivery day when I was on my way to get my money back, they called said had it ready for delivery. I get to the store and he doesn't even have it. First he says he has it in his storage then that he had to go buy it.

Then he starts arguing with me that he couldn't call cuz he was sick, he has employees.

I wanted my money back they didn't want me to give it to me. He shows me a sing that says 7 day guaranty no refunds store credit only. Im like I dont even have the furniture. That if I wanted it now to take it in the box without building. I left there at 530 he was going to deliver in 2 hours its less than a block away it 8:15 and still no call or dresser. Plus they have the name on the store as [redacted] so y cant find it on line or call # the number they gave me is [redacted]. The guy is very sarcastic and thinks hes right in everything he dose, he feels others should wait on him. I had to cancel appt for my kids. No apology, no dresser no money $261 I will be pressing charges if it dosent come soon. I even called officers who told him he was breaching are contract that I could take him to court he would lose my receipt has all the info he would need to contact me. Almost 9 just delivered and I find out the guy wasn't the [redacted] but the girl who sold it to me. And she was just standing their the whole time. Plus the guy wouldn't leave kept insisting we give him tip.Desired Settlement: A real apology from the [redacted] and [redacted] or [redacted] what ever he was and stop lying be a responsible and profecianal.

Review: I used this company to send a package on 11/**/2012. The company charged me 240.00 dollars to send a package to Ecuador . The package was never delivered . When I confronted [redacted] about this in October 2013 ,he said it would arrive and it has not arrived . [redacted] has failed to respond to my calls and would not refund my money even though his company failed to deliver the package. It has been over a year since the package was mailed but it was never received.

Invoice #[redacted]Desired Settlement: I would like a refund of my payment since the company failed to send the items as requested and neglected to follow up on the order.

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Description: DELIVERY SERVICE

Address: 102-05 Roosevelt Ave, Corona, New York, United States, 11368

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