Gonzalez Services and Sealcoating Reviews (1)
Gonzalez Services and Sealcoating Rating
Address: P.O. Box 364, West Chicago, Illinois, United States, 60186-0364
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Initial Business Response /* (4001, 11, 2015/08/19) */
First of all I've never receive an email regarding this complaint (situation) sorry for not responding on time, I already explain why,
This complaint (issues) was already take care of, please get in touch with the customer we fix the issue...
and the customer is happy we the work already,
call me if any questions
XXX-XXX-XXXX
my email address
[redacted]@gmail.com
please in the future get in touch with me via
email or mail
[redacted]
the complaint was successfully taking care of
Please get in touch with the customer
[redacted]
At: XXX-XXX-XXXX
Thank You!
Initial Consumer Rebuttal /* (2000, 14, 2015/08/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The owner of the company contacted me a few days after my complaint and apologized for how he acted. The company came out the next day and fixed the issue. I will gladly use the company again as the owner was get sincere with his apology.