Good Deal Furniture & Boutique

Resolution: We have investigated this customer’s concern and have provided a full refund of $on credit memo # ***. A copy of the credit memo was emailed to Mr*** on 3/18/16. I have also left a
voice mail message regarding this issue. The instructor of this course, ***, *** was notified of the incorrect answer from our Technical Team on 3/13/via email.
Sincerely,
Terri A*** | Customer Service | CSOM
McGraw-Hill Education | Taylor Station Road, Columbus, OH P: | F:
Terri.a***@mheducation.com

I ordered furniture out of there catalog, paid upfront, and still no furnitureIts been months and they wont refund meThey keep telling me my furniture is on its way FOR FOUR MONTHS! *** *** and *** *** are some fake individuals robbing customers of there money!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Per an email from Terri A***, the issue of outstanding tuition reimbursement for this course is still pendingI cannot accept the resolution until that piece is resolved and I have received all monies owed to meIt is also important to note that not just one answer was wrongPer an email on March 12th from McGraw Hill, the algorithm had multiple issues that needed to be correctedThis could have caused other assignments, including tests, to be wrongThe email is belowThe email is also addressed to me as "Professor ***"I am not confident that they actually contacted Professor *** *** to correct this issue.
Start Email Now and see attached email too:
Hello Professor ***,Your student, *** ***, reported the following issue:Issue: The student's answers are being recognized as incorrect response by the system.The product team reviewed the following item and made the correction. The item is now working properly.Section: MGMT (Part-1) Fall 2015Textbook: Jacobs, Operations and Supply Chain Management, 14eAssignment Name: Assignment 5-Chapter 20 Question #: 2Question Name: Problem 17-6If your students have already submitted the assignment, we have an “adjust credit” option that you can use to adjust the grades for all students. Click here to watch a tutorial.Further, I would like to inform you that our Product Team has reviewed all the versions of the algorithmic problem and several changes were made.If you have any questions or need further assistance, please let me know.Thank You,Ronnel A***Customer Experience GroupMcGraw-Hill Higher EducationWebsite: www.mhhe.com/supportPhone Support: (800) 331-
Regards,
*** ***

I just moved to the area, and stopped in Good Deal Furniture yesterday morning -- found a very clean, organized store. Chaplain Bill and his staff were helpful, and accommodating. I found furniture in great condition, and actually purchased a sofa, chair w/ottoman, oak coffee table w/two end tables (glass topped), a three-piece oak front wall unit, two upholstered side chairs, another wood end table, and a beautiful wood buffet.

These pieces were all good quality furniture, in excellent condition. I am not easily pleased !! Chaplain Bill negotiated a great package pricing, and I was happy with the purchase prices. He promised free delivery today, Friday by 10 am. I got a call at 10:05 a.m., to let me know they were running late, but would be at house within an hour, and they did. Three polite gentlemen unloaded all my purchases, put them where I requested, and were on their way within 30 minutes.

I was impressed with the ministry done by Chaplain BIll for these gentlemen, and would recommend this furniture store without a second thought. This is good used furniture, and an answer to a prayer for someone on a limited furniture budget. My home looks great -- Thanks Chaplain Bill!

These people claim to be a ministry. However, they give ministry a very bad name!! They delivered our furniture five days later than promised. The glass in the cabinet door was broken, and had I not noticed before they left, no one would have told me. They took our bookcases and TV stand on consignment. It has been almost three months. They have sold our items and they have never paid us the promised 50%. We have called them repeatedly.....but, they refuse to respond. I am BEYOND DISAPPOINTED!!! Ironically, had they behaved differently, I would have donated our used items!!