Good Eatz

Review: I ordered products from GoodEatz last year. I never got them but they charged my paypal account. I emailed the owner/manager ([redacted]) and he said he never got my order it must've been stuck in spam. He then said he would proceed to send it. I never got it. This was supposed to be for Christmas and it never arrived. I've tried to contact the business multiple times and have not received any coorespondance back. I have emailed (from two different accounts) on a couple of occasions, I've called and left a voice message with a person that worked there, and never received a call back. And I wrote a written letter that I sent in the mail and gave them until May 3rd to respond with my money via check or by [redacted] and they never responded to that either.

I did tell them that if they did not respond and/or provide me with my money that I would report them to Revdex.com and show my distaste in their customer service and the fact they took my money for a product they never provided me with.

I am owed $25.63. I know this doesn't seem like much money, but to me it is. And the fact of the matter is it's the principle at this point that they took my money and did not provide me with what I have paid for.Desired Settlement: I would like a full refund of my money, possible apologetic products and an apology please. It has taken a lot of time and effort on my part to get something back that is mine.

Consumer

Response:

From: [redacted]

Date: Sat, Jun 29, 2013 at 7:16 PM

Subject: Complaint # [redacted]

I wanted to let you know that I was able to resolve complaint # [redacted].

They issued me a refund in the form of products and went above and beyond. [redacted] with the company was wonderful.