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GoodFellers Tree Service

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GoodFellers Tree Service Reviews (2)

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At this time, I have not been contacted by GoodFellers Tree Service regarding complaint ID
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Review: My deposit was taken and the work was never done.

I was living in NJ and I requested an estimate. I was emailed the quote and contract and insurance papers. I signed them and scanned them and mailed a check for the payment plan of 50% when complete and 50% 14 days later.

The checks were sent 7/1.

The date of the job kept moving and the checks were not cashed. I moved back from NJ and the tree was still there 7/6

On Friday July 8th stating they were going to do the work on the next day, but an employee filling in for Matt's wife deposited both checks, he asked if they would clear and I said one ($395) will and I will stop payment on the other check. Matt said he would pay for the fee to stop payment $20.

Saturday came which was the next day,and no work happened. Matt called and said the bucket truck broke and Monday I was the first job.

Monday, no show, Tuesday no show.

Friday morning he texted and said he would be there mid morning. I said I would see him after lunch. I came home at 3 the tree was still there and no message note or anything,

I called his office and said I wanted a refund and to cancel the work.

She said she would call Matt. He texted and told me he was mailing me a check that night. The office is in Fredericksburg and I live in Stafford. I did not receive the check as of Wednesday. I texted him the following

Matt

I am not sure why we got off on a bad foot but I did not have ill feelings until the check was not replaced. It has not arrived and I do not know why you are not responding to my correspondence. That $415 is earmarked for the tree removal. Just like you I work hard for my money and I would like you to respect this fact. I am enclosing a copy of the $20 fee navy fee charged me. If you had wanted me to stop payment on both checks I wish you would have stated you did not or could not do the work at that time.

If I do t hear from you today I am going to file a Revdex.com complaint. I need you to return my money as you did not start a jobDesired Settlement: I would like my refund of the $395 and the $20 fee.

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Description: Tree Service, Landscaping Services (NAICS: 561730)

Address: 408 Morningside Dr, Fredericksburg, Virginia, United States, 22401-2241

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