Goodguys Tires & Auto Repair Reviews (1)
Goodguys Tires & Auto Repair Rating
Address: 2530 N Weber Ave, Fresno, California, United States, 93705-4301
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Initial Business Response /* (1000, 7, 2014/09/10) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@goodguys-tire.com
General Manager contacted the customer to review situation with customers vehicle. For customer satisfaction we have sent a refund...
check of $88.00 to the customer per the customers request on September 6, 2014. Also we apologize for any inconvience that may have occured. We look forward to continuing a long term business relationship. if you have any questions please feel free to contact me.
Initial Consumer Rebuttal /* (2000, 9, 2014/09/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I was glad to hear that the General Manager agreed with me that the situation was not handled properly and agreed to pay for my torn air intake hose.