Goodhawaiianshirts.com

Complaint: [redacted] I am rejecting this response because: I have not received a refund yetI did get a phone call from Debbie and she said I would get a refund minus my shipping charges and the 15% restocking feeThe refund will come after she checks [redacted] to verify a refund was not sent outI agree with what I was told but I do not want to close the case until I have the refund promised Sincerely, [redacted] ***

[redacted] [redacted] Aloha Ms ***, It was very nice speaking with you today in reference to the above case numberAs per our conversation, order was not refunded due to that the shipping department never received merchandise, and/or items were sent without notification, indicating we could not determine if items belong to customer I will be discussing this matter with my supervisor, so that we can go ahead & refund customer I greatly appreciate your time and efforts in this matter Thank you, Debbie O [redacted] [redacted]

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Aloha Ms ***, It was very nice speaking with you today in reference to the above case
number. As per our conversation, order was not refunded due to that the shipping department never received merchandise, and/or items were sent without notification, indicating we could not determine if items belong to customer I will be discussing this matter with my supervisor, so that we can go ahead & refund customer I greatly appreciate your time and efforts in this matter Thank you, Debbie O*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
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[redacted]
Aloha Ms [redacted], It was very nice speaking with you today in reference to the above case number. As per...

our conversation, order was not refunded due to that the shipping department never received merchandise, and/or items were sent without notification, indicating we could not determine if items belong to customer.   I will be discussing this matter with my supervisor, so that we can go ahead & refund customer.  I greatly appreciate your time and efforts in this matter.  Thank you, Debbie O[redacted]  [redacted]

Complaint: [redacted]
I am rejecting this response because: I have not received a refund yet. I did get a phone call from Debbie and she said I would get a refund minus my shipping charges and the 15% restocking fee. The refund will come after she checks [redacted] to verify a refund was not sent out. I agree with what I was told but I do not want to close the case until I have the refund promised.
Sincerely,
[redacted]