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Goodman Precision Smog Reviews (2)

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Please see attached file for details
Regards,
*** ***
Project 1: additional boards in barn
Without inspecting the issue of the additional boards, ** *** has made incorrect assumptionsThere has been no additional settling of
dirt in the barnThe presence of horses, which is why the barn was built, has no
effect on the need for additional boards
Four of these additional boards are needed in areas where my horses do
not have accessThe fact is the boards should have been installed in the
construction process, the presence or absence of horses is irrelevantI
requested these boards during the construction, and it was not done
Project 2: caulking not completed
The caulking of the basement door was part of the recaulking
of the entire houseThe basement door caulking was not completedOnce again, without
inspecting the door, ** *** has made incorrect statementsI myself have
inspected the framework around the doorI do not see any rot
Project Installing new front door
It is true that ** ***’s company was responsible for
installing the doorAs such, I expect it to be installed in such a way that
the door does not damage the liner at the bottom of the frameAs for the
screens, the reason I ordered a different screen was because his representative
told me that the screens that came with the door would not work
** *** has not answered my calls or emails since April of
2014, when he failed to show up for an appointment here at my property to
discuss these issues** *** refers to these issues as ‘fixes’However, they
represent jobs which remain incomplete, and for which he has been paid**
*** has repeatedly stated that he stands behind his workLet him do so now

This is in response to the jobs *** *** wants done:
1. The barn was built better than code and was completed on time. It was inspected by county officials, the insurance company and *** *** herself. The bill was paid at
that time. What she failed to mention was that we came back on three different occasions and repaired the barn where her large horses had damaged it. As time went on the dirt settled in the barn from the large horses and it possibly needs another retainer board around the bottom, which she will expect me to pay for in labor and materials. My being her maintenance man was never part of any contract. We have gone far beyond helping her with this project
2. The cleaning and re-caulking of the house was also completed. My superintendent on the job, who she has known for years, told her the framework on the door was rotten and pulling away from the block work and needed replaced. Caulking was only a band-aid and it would pull away from the caulking. She did not want to replace the door at that time
3. Door replacement was our labor only. She bought the door after a lengthy discussion with the supplier. The door operated perfectly when we were there. She did not want the screens that came with the door and she ordered different ones
In conclusion, we went out of our way to please *** *** but are unable to do so. I’ve answered her calls and have told her that I would stop by when I was over that way. I could go over and look at these items for her but I know she will not pay me for the fixes that we are not responsible for. She has a farm and is in need of a handy man
Thank you
*** ***
*** *** ***

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