Goodyear Auto Services Center

Re: *** B*** ID 11740059I didn't do it! I didn't do it!Ms***, we took over the Management of Rayburn Country Timeshare, Incin May of Most of your complaint involves issues from to At this late date I have no idea why they would not have allowed you to trade your weeks
for PointsI talked to *** *** and *** is years old now and does not remember your name or this issueYou mentioned that you called a few days ago but we show no record that you called or left a messageIf you still want to do a points deal please call *** in the Timeshare Office and she will try to help youHer number is *** ***.Finally, we just manage the Timeshare Association for the OwnersWe don't sell Timeshare weeks and the Board has voted the last two years not to take deeds back

I have received the complaint and I am going to call Mrs*** regarding her matter at hand.Thank you,Rayburn Timeshare*** ***

Complaint: 11740059
I am rejecting this response because:All they said was "not my fault" but it is.. and they also said they had no record of getting a call from me last month, but someone there called me back and left a super short message, I have proof of that.  All they said was to call them.  I just did, during business hours, and once again, no one answers the phone.[redacted] B [redacted] PLLC   Psy.S., LPC LMHCAProviding distance psychotherapy and Coaching to teen and adults