GoPhoto.com

Hi There,Thank you for bringing this to our notice.We were in process of moving to the new location.We've sent emails about the situation to all the customers, unfortunately it was not delivered to few of themThis resulted registering a complaint.However, we spoke to the customer (consumer complaint # [redacted] ) and made them understand about the situation and gave information about the orderCustomer seems to be fine and will take the complaint back once the order is deliveredWe are back to operations running smoothly as before.Sincerely, [redacted] Global Head?

Initial Business Response / [redacted] (1000, 5, 2015/12/16) */ I spoke with this customer prior to her sending the complaint We have refunded her in full and the issue arose because of a tech issue we experienced in our phone system

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hi There,Thank you for bringing this to our notice.We were in process of moving to the new location.We've sent emails about the situation to all the customers, unfortunately it was not delivered to few of themThis resulted registering a complaint.However, we spoke to the customer (consumer
complaint #***) and made them understand about the situation and gave information about the orderCustomer seems to be fine and will take the complaint back once the order is deliveredWe are back to operations running smoothly as before.Sincerely,*** ***Global Head

Hi There,Thank you for bringing this to our notice.We were in process of moving to the new location.We've sent emails about the situation to all the customers, unfortunately it was not delivered to few of themThis resulted registering a complaint.However, we spoke to the customer (consumer
complaint #***) and made them understand about the situation and gave information about the orderCustomer seems to be fine and will take the complaint back once the order is deliveredWe are back to operations running smoothly as before.Sincerely,*** ***Global Head

Initial Business Response /* (1000, 5, 2015/12/16) */
I spoke with this customer prior to her sending the complaint
We have refunded her in full and the issue arose because of a tech issue we experienced in our phone system

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2015/12/16) */
I spoke with this customer prior to her sending the complaint.
We have refunded her in full and the issue arose because of a tech issue we experienced in our phone system.