REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern:Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policies.After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution:• 12/14/- Refunded - $Trans-ID: 12296627• 12/14/- Refunded - $Trans-ID: 12267984Refunds are made to the source of the original payment, and processing generally takes to business daysThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at B [redacted] *o contact us directly.Regards, [redacted] ***Dispute Resolution Agent
Re: Case # [redacted] To whom it may concern, We are deeply sorry you had a poor experienceWe are eager to resolve any concerns and reach a satisfactory resolution, but unfortunately, we found no results when searching your account with the provided details in this complaint (see below): Name: [redacted] Address: [redacted] Daytime Phone: [redacted] Email: [redacted] This is a genuine attempt to get to the bottom of your concernsPlease provide us with any of the following possible/alternate information you may have used to complete the order: · Alternate email address · Telephone number · Alternate names the account could be registered under (partner, family, friend) · Shortened forms of their own name (nickname) · Lengthened forms of their own name (full name) · Alternate spellings that you, or someone ordering with you, may have used on the order· The product/company you’re inquiring about · Customer ID/order ID number for the productAdditionally, helpful information includes: · Forward or snapshot of order confirmation email· Copy/paste of line item of the purchase in question on your billing statement (descriptor)This will better enable us to identify the proper account so we can assist you with your requestAgain, we are dedicated to reaching a resolution and we look forward to hearing from you to provide the experience you should haveFurthermore, we can be reached at [redacted] directlyIf there is no additional information you can provide other than what is listed above, it is a possibility that this complaint was misroutedWarm Regards, [redacted] ***
REGARDING Revdex.com CASE#: [redacted] To Whom It May Concern:Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policies.After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution:• 12/14/- Refunded - $Trans-ID: 12296627• 12/14/- Refunded - $Trans-ID: 12267984Refunds are made to the source of the original payment, and processing generally takes to business daysThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at B [redacted] *o contact us directly.Regards, [redacted] ***Dispute Resolution Agent
Re: Case # [redacted] To whom it may concern, We are deeply sorry you had a poor experienceWe are eager to resolve any concerns and reach a satisfactory resolution, but unfortunately, we found no results when searching your account with the provided details in this complaint (see below): Name: [redacted] Address: [redacted] Daytime Phone: [redacted] Email: [redacted] This is a genuine attempt to get to the bottom of your concernsPlease provide us with any of the following possible/alternate information you may have used to complete the order: · Alternate email address · Telephone number · Alternate names the account could be registered under (partner, family, friend) · Shortened forms of their own name (nickname) · Lengthened forms of their own name (full name) · Alternate spellings that you, or someone ordering with you, may have used on the order· The product/company you’re inquiring about · Customer ID/order ID number for the productAdditionally, helpful information includes: · Forward or snapshot of order confirmation email· Copy/paste of line item of the purchase in question on your billing statement (descriptor)This will better enable us to identify the proper account so we can assist you with your requestAgain, we are dedicated to reaching a resolution and we look forward to hearing from you to provide the experience you should haveFurthermore, we can be reached at [redacted] directlyIf there is no additional information you can provide other than what is listed above, it is a possibility that this complaint was misroutedWarm Regards, [redacted] ***