With all the rain we have had here in Oklahoma we ended up having water come into our air ducts, called a couple of companies to come out and give an estimate of converting from floor vents to ceiling vents, first came out and gave a quote no problem. Service Experts come out and first criticized the size of the unit stating too large and needed to be replaced (unit only 3 yrs old), said could not convert coils and a whole new system would have to be installed. My husband told him that another company Interstate Heat & Air said they could, my husband was then told that they could do it, which is when my husband thanked him for coming out. He also made a couple of other unnecessary remarks about the other company. Not Professional at all. Talk about adding insult to injury.
With all the rain we have had here in Oklahoma we ended up having water come into our air ducts, called a couple of companies to come out and give an estimate of converting from floor vents to ceiling vents, first came out and gave a quote no problem. Service Experts come out and first criticized the size of the unit stating too large and needed to be replaced (unit only 3 yrs old), said could not convert coils and a whole new system would have to be installed. My husband told him that another company Interstate Heat & Air said they could, my husband was then told that they could do it, which is when my husband thanked him for coming out. He also made a couple of other unnecessary remarks about the other company. Not Professional at all. Talk about adding insult to injury.