Initial Business Response / [redacted] (1000, 5, 2015/08/25) */ The reason the car wash was refused was due to the crack in the customer car window and the risk of the crack becoming extended or further damagedIf the customer would like, we would be glad to hand wash the car, including vacuum and dry for them at no chargeThank you
Initial Business Response / [redacted] (1000, 9, 2015/09/05) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX XXXX Contact Email: [redacted] @goschauto.net This car came with a day powretrain warranty only due to the fact that it was over years old and had over 100,miles However even though the warranty did not cover the items that were having issues we still fixed themThe headliner is a cosmetic problem that happened after the sale that we went above and beyond by trying to help repair Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/09/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) This car came with day warranty period! And u have now lied saying had over 100k miles on it when it only has just over 86k right now as we speak! I was told to bring car back in to have the items in which u advertised with the car to be repaired to working condition! So u saying u make a habit of advertising? Is this how u run it buisness? The headliner was brought up to u guys during time of sale and was falling down in back of car not after saleCheck engine light was on and remains on til this day and that's something most definately covered under any warranty that would have came with a car!!! All I ask is for the car to be repaired engine wise,and what it was advertised with I have never even been able to use CD player u advertised with the carI'm not asking for new paint or stupid frivolous stuff just asking for what I paid for ...what was advertised! iver never had an issue with any other car I've ever purchased EVER as matter of fact I wish I would've stayed loyal to pedder nissan at least they dont screw over their customers! Final Business Response / [redacted] (4000, 26, 2015/10/13) */ I got ahold of [redacted] and she brought her car in 10/12/to have her vehicle fixed [redacted] is pleased with the resolutionJason Final Consumer Response / [redacted] (2000, 28, 2015/10/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) Well they gave me a rental car I just was responsible for gasIt took over a week but yes got car backI had to reset clock and key fob myself but so far no lights or issues going on with it so hopefully it's all good :) thank u
Initial Business Response / [redacted] (1000, 5, 2015/08/25) */ The reason the car wash was refused was due to the crack in the customer car window and the risk of the crack becoming extended or further damagedIf the customer would like, we would be glad to hand wash the car, including vacuum and dry for them at no chargeThank you
We have handled Mr [redacted] 's concerns and I believe he is completely satisfied
Initial Business Response / [redacted] (1000, 9, 2015/09/05) */ Contact Name and Title: [redacted] Contact Phone: XXX XXX XXXX Contact Email: [redacted] @goschauto.net This car came with a day powretrain warranty only due to the fact that it was over years old and had over 100,miles However even though the warranty did not cover the items that were having issues we still fixed themThe headliner is a cosmetic problem that happened after the sale that we went above and beyond by trying to help repair Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/09/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) This car came with day warranty period! And u have now lied saying had over 100k miles on it when it only has just over 86k right now as we speak! I was told to bring car back in to have the items in which u advertised with the car to be repaired to working condition! So u saying u make a habit of advertising? Is this how u run it buisness? The headliner was brought up to u guys during time of sale and was falling down in back of car not after saleCheck engine light was on and remains on til this day and that's something most definately covered under any warranty that would have came with a car!!! All I ask is for the car to be repaired engine wise,and what it was advertised with I have never even been able to use CD player u advertised with the carI'm not asking for new paint or stupid frivolous stuff just asking for what I paid for ...what was advertised! iver never had an issue with any other car I've ever purchased EVER as matter of fact I wish I would've stayed loyal to pedder nissan at least they dont screw over their customers! Final Business Response / [redacted] (4000, 26, 2015/10/13) */ I got ahold of [redacted] and she brought her car in 10/12/to have her vehicle fixed [redacted] is pleased with the resolutionJason Final Consumer Response / [redacted] (2000, 28, 2015/10/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) Well they gave me a rental car I just was responsible for gasIt took over a week but yes got car backI had to reset clock and key fob myself but so far no lights or issues going on with it so hopefully it's all good :) thank u