We are pleased that New Roads at long last is in agreement about the amount of the refund we are owedWe look forward to immediate payment as we have been providing this same information to New Roads for months and there is absolutely no reason for continued delay As of last week, New Roads indicated that someone would reach out to us and said that again in their response yesterdayTo date, we have heard from no one at New Roads This will remain an open, unresolved matter for us until we receive a check for the full amount we are owedToday is a business day so we will expect that New Roads will overnight a check to us at our home address (which they have on file) today and let us know the tracking number
Sincerely,
*** ***
We certainly experience distress when a client or their family becomes unhappy or disagrees with our accounting and billing. We strive to resolve billing issues, which can be complicated, equitably and quickly. We have been in contact with this family over the past four months. We agree...
New Roads does, in fact, owe them a reimbursement. However, the amount is under dispute. We continue to look forward to a resolution.Tell us why here...
We are also pleased to come to a resolutionAmanda will be reaching out to you with the payment arrangements todayTell us why here
We are pleased that New Roads at long last is in agreement about the amount of the refund we are owedWe look forward to immediate payment as we have been providing this same information to New Roads for months and there is absolutely no reason for continued delay As of last week, New Roads indicated that someone would reach out to us and said that again in their response yesterdayTo date, we have heard from no one at New Roads This will remain an open, unresolved matter for us until we receive a check for the full amount we are owedToday is a business day so we will expect that New Roads will overnight a check to us at our home address (which they have on file) today and let us know the tracking number
Sincerely,
*** ***
We certainly experience distress when a client or their family becomes unhappy or disagrees with our accounting and billing. We strive to resolve billing issues, which can be complicated, equitably and quickly. We have been in contact with this family over the past four months. We agree...
New Roads does, in fact, owe them a reimbursement. However, the amount is under dispute. We continue to look forward to a resolution.Tell us why here...
We are also pleased to come to a resolution. Amanda will be reaching out to you with the payment arrangements today. Tell us why here...