Poor roof replacement still leaking under a year later
Date of transaction: The quote was sent out June 3. The project was not started until the middle of July.
Transaction balance: $6,000.
A replacement of our flat roof was supposed to be performed due to a leak coming into our living room. The work was done, but under a year later the leak has returned in the same spot that was supposed to be repaired or replaced. We had another company come out for a quote on our main roof, and they checked out the flat roof as well, and the repair was done poorly or not at all. That company has pictures, and I have pictures of the roof before the work was done.
Nature of dispute: The replacement work that was supposed to be done was not done in a satisfactory manner. There is no reason that the roof should be leaking under a year later. This is causing damage to the inside of our home at this point.
Tried to resolve problem: I have tried to email our main contact for the project, but those emails have bounced back. I have submitted contact forms via the company website, with no response.
Account number/invoice number: this is the only number I received during the whole process.
Transaction balance: $6,000.
A replacement of our flat roof was supposed to be performed due to a leak coming into our living room. The work was done, but under a year later the leak has returned in the same spot that was supposed to be repaired or replaced. We had another company come out for a quote on our main roof, and they checked out the flat roof as well, and the repair was done poorly or not at all. That company has pictures, and I have pictures of the roof before the work was done.
Nature of dispute: The replacement work that was supposed to be done was not done in a satisfactory manner. There is no reason that the roof should be leaking under a year later. This is causing damage to the inside of our home at this point.
Tried to resolve problem: I have tried to email our main contact for the project, but those emails have bounced back. I have submitted contact forms via the company website, with no response.
Account number/invoice number: this is the only number I received during the whole process.