GotMortgage.Com

While Gotmortgage strives to satisfy all customers, sometimes we cannotLenders typically have potential clients pay for appraisalThis is the only out of pocket cost as this is the collateral they use to obtain a loan from usIf the home is in less than average condition or other issues arise the mortgage may be deniedThey appraisal is not refundableWe will continue to learn from this complaint and we always look forward to improving our customer service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedAfter dealing with the owner of Got Mortgage [redacted] I am satisfied with her actions, she did refund my appraisal fee and apologized for the problem Regards, [redacted]

Thank you for sending this to meYou have the incorrect contact here at gotmortgage.com***@gotmortgage.com has not been with our company for over yearsPlease make sure you update your records to any correspondence to ***@gotmortgage.com. We have already mitigated this issue with Mr
***, and have also refunded him his appraisal fee of the $800.00.Thank you! *** ***

Revdex.com: 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved. After dealing with the owner of Got Mortgage [redacted] I am satisfied with her actions,  she did refund my appraisal fee and apologized for the problem.
Regards,
[redacted]

While Gotmortgage strives to satisfy all customers, sometimes we cannot. Lenders typically have potential clients pay for appraisal. This is the only out of pocket cost as this is the collateral they use to obtain a loan from us. If the home is in less than average condition or other issues arise...

the mortgage may be denied. They appraisal is not refundable. We will continue to learn from this complaint and we always look forward to improving our customer service.