We have settled this matter with this customerFedEx failed to deliver the merchandise properlyIn accordance with our policy, we are sending a full replacement in time for Thanksgiving.This matter was settled prior to this filingA refund will not be necessaryPlease see the email exchange below with this customer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***I am rejecting this response because:I did not ask for the package to be sent back or "recalled". I find this to be insincere, especially since we had already told my in-laws to expect the package today. Does this company not think of the consequences of their actions?Regards,*** ***
This order was requested for delivery on 1/29/We try to schedule deliveries to be on timeThis order was shipping from our Massachusetts location, and a strong unforeseen blizzard delayed this shipmentWeather conditions are out of our control and we typically do not
issue refunds for weather delaysWe have recalled this package to be returned.A full refund has been issued as requested by this customer
We have settled this matter with this customer. FedEx failed to deliver the merchandise properly. In accordance with our policy, we are sending a full replacement in time for Thanksgiving.This matter was settled prior to this filing. A refund will not be necessary. Please see the email exchange...
We have settled this matter with this customerFedEx failed to deliver the merchandise properlyIn accordance with our policy, we are sending a full replacement in time for Thanksgiving.This matter was settled prior to this filingA refund will not be necessaryPlease see the email exchange below with this customer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***I am rejecting this response because:I did not ask for the package to be sent back or "recalled". I find this to be insincere, especially since we had already told my in-laws to expect the package today. Does this company not think of the consequences of their actions?Regards,*** ***
This order was requested for delivery on 1/29/We try to schedule deliveries to be on timeThis order was shipping from our Massachusetts location, and a strong unforeseen blizzard delayed this shipmentWeather conditions are out of our control and we typically do not
issue refunds for weather delaysWe have recalled this package to be returned.A full refund has been issued as requested by this customer
We have settled this matter with this customer. FedEx failed to deliver the merchandise properly. In accordance with our policy, we are sending a full replacement in time for Thanksgiving.This matter was settled prior to this filing. A refund will not be necessary. Please see the email exchange...
below with this customer.