Gove Security Systems Reviews (5)
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Gove Security Systems Rating
Description: Security Control Equipment & System Monitors, Security Systems Consultants, Electrical Power Systems Maintenance, Television Sys & Equipment - Closed Circuit, Security Cameras, Fire & Smoke Alarm Systems, Sprinklers - Automatic - Fire, Sound Systems & Equipment, Telecommunications Equipment - Disability, Burglar Alarm Systems - Dealers, Monitoring & Service
Address: 1233 W Laredo St, Chandler, Arizona, United States, 85224-3518
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www.govesecuritysystems.com
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This item has been resolved after attempts to call client
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. Please be advised that a representative from Gove delivered the battery I needed on June
4th. As such, I consider the matter "closed"
Regards,
*** ***
This item has been resolved after 3 attempts to call client
I have reviewed the response made by the business in reference to complaint ID [redacted]. Please be advised that a representative from Gove delivered the battery I...
needed on June 4th. As such, I consider the matter "closed".
Regards,
Review: Gove Security has provided me with the electronic monitoring of my home's security system for over 20 years. Most recently, the central monitoring company used by Gove called me and advised that my system is reporting a fault with the battery in my alarm panel. They instructed me to contact Gove and request a replacement battery to fix the problem. Please note that replacement of the battery is covered under the monthly "extended warranty program" that I have subscribed to through Gove. I have attempted by both telephone and email to reach someone at Gove regarding this problem. No one is calling me back or replying to my emails for help. Unfortunately, this is not the first time they have elected to ignore phone calls or emails from a customer re: service.Desired Settlement: Get me a replacement battery as soon as possible so that I can fix the problem that has been noted by their monitoring company.
Business
Response:
This item has been resolved after 3 attempts to call client
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Please be advised that a representative from Gove delivered the battery I needed on June 4th. As such, I consider the matter "closed".
Regards,