Good AfternoonPlease find attached repair order On 10/23/the customer came in and we completed repairs per the customer's complaint.Thank youDenise L [redacted]
This customer has been shopping [redacted] since DEC with over inquires and he has yet to decideI think he is very confused with all the numbers he is looking atWe will honor [redacted] at exactly whats advertised and nothing less, he has offered less then [redacted] priceAlso we no longer have that model available Thank you Michael B
Complaint: [redacted] I am rejecting this response because: I am not sure What the business is talking aboutI was NOT trading my car Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will let you know today if the business honors their commitment in providing me with my refundI will be going their today Regards, [redacted]
every customer signs an estimated motor vehicles fee sheet and his came back $short and he owes that moneyWe lost $to sell him a car and he is now calling us deceitful? attached is the sheet he signed knowing it was estimated
We have brought the customer into our facility todayWe have replaced the windshield as a goodwill gesture for [redacted] There is no charge to the customer
Good Afternoon Please be advise that the customer was refunded the requested amount on 10/20/$Check #*** We have also [redacted] ed this check to her Please find all attached supporting documentationThank you Denise L [redacted]
Good Morning Please be advised that our Executive Manager, Emaunel Fakhori and staff has attempted to reach out to this customer at least different times, all at different times of the dayIf the customer can not give us the respect of a phone call back to attempt to resolve this, then we can not make proper restitution.Please advise the customer to kindly return our multiple calls, if not, kindly close this case due to cooperation from the customerSincerely, [redacted] CFO
Good Morning Please be advised that a refund check has been issued and was mailed to the customer This satisfies the customer's complaint - kindly close out.Sincerely-Denise L [redacted]
I spoke to [redacted] *** last week and after looking at her deal I was quite confused to way she made a compliant.So I called her and talked to her and she said she would be hereTuesday to review with me appointment at 11:am she never showed up thank you [redacted] B [redacted]
Good Morning- I have been advised by our General Manager, Manny, that the customer came into the dealership Thursday July 28th to discuss There is a delay in the title processing from the auction and the customer is aware of it We have given the customer our Loaner car at NO expense to them as we work diligently to resolve.Thank you [redacted]
Please be advised that our Executive Manager, Emaunel Fakhori and staff has attempted to reach out to this customer at least 6 different times, all at different times of the day.
If the customer can not give us the respect of a phone call back to attempt to...
resolve this, then we can not make proper restitution.Please advise the customer to kindly return our multiple calls, if not, kindly close this case due to cooperation from the customer.
Sincerely,
[redacted]
CFO
I have been advised by our General Manager, Manny, that the customer came into the dealership Thursday July 28th to discuss. There is a delay in the title processing from the auction and the customer is aware of it. We have given the customer our...
Loaner car at NO expense to them as we work diligently to resolve.Thank you
[redacted]
Good AfternoonPlease find attached repair order On 10/23/the customer came in and we completed repairs per the customer's complaint.Thank youDenise L [redacted]
This customer has been shopping [redacted] since DEC with over inquires and he has yet to decideI think he is very confused with all the numbers he is looking atWe will honor [redacted] at exactly whats advertised and nothing less, he has offered less then [redacted] priceAlso we no longer have that model available Thank you Michael B
Complaint: [redacted] I am rejecting this response because: I am not sure What the business is talking aboutI was NOT trading my car Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: The business is recycling the responseI already responses to this Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will let you know today if the business honors their commitment in providing me with my refundI will be going their today Regards, [redacted]
every customer signs an estimated motor vehicles fee sheet and his came back $short and he owes that moneyWe lost $to sell him a car and he is now calling us deceitful? attached is the sheet he signed knowing it was estimated
We have brought the customer into our facility todayWe have replaced the windshield as a goodwill gesture for [redacted] There is no charge to the customer
Good Afternoon Please be advise that the customer was refunded the requested amount on 10/20/$Check #*** We have also [redacted] ed this check to her Please find all attached supporting documentationThank you Denise L [redacted]
Good Morning Please be advised that our Executive Manager, Emaunel Fakhori and staff has attempted to reach out to this customer at least different times, all at different times of the dayIf the customer can not give us the respect of a phone call back to attempt to resolve this, then we can not make proper restitution.Please advise the customer to kindly return our multiple calls, if not, kindly close this case due to cooperation from the customerSincerely, [redacted] CFO
Good Morning Please be advised that a refund check has been issued and was mailed to the customer This satisfies the customer's complaint - kindly close out.Sincerely-Denise L [redacted]
I spoke to [redacted] *** last week and after looking at her deal I was quite confused to way she made a compliant.So I called her and talked to her and she said she would be hereTuesday to review with me appointment at 11:am she never showed up thank you [redacted] B [redacted]
Good Morning- I have been advised by our General Manager, Manny, that the customer came into the dealership Thursday July 28th to discuss There is a delay in the title processing from the auction and the customer is aware of it We have given the customer our Loaner car at NO expense to them as we work diligently to resolve.Thank you [redacted]
Good Morning
Please be advised that our Executive Manager, Emaunel Fakhori and staff has attempted to reach out to this customer at least 6 different times, all at different times of the day.
If the customer can not give us the respect of a phone call back to attempt to...
resolve this, then we can not make proper restitution.Please advise the customer to kindly return our multiple calls, if not, kindly close this case due to cooperation from the customer.
Sincerely,
[redacted]
CFO
Good Morning-
I have been advised by our General Manager, Manny, that the customer came into the dealership Thursday July 28th to discuss. There is a delay in the title processing from the auction and the customer is aware of it. We have given the customer our...
Loaner car at NO expense to them as we work diligently to resolve.Thank you
[redacted]