Grace Fencing and Construction Co. L.L.C.

Here is the summary:The gift card should have been processed during the week on May 30th.  We had a change in our vendor which delayed the distribution of cards.  The customer did inquire about the gift card to Wiley on multiple occasions.On June 7th, we felt the customer had waited...

long enough and emailed her an [redacted] gift card.  On June 15th, the new vendor caught up and sent the customer an additional gift card.Customer Service is following up with the customer as a courtesy.  She should have received two gift cards from Wiley by this time so we are considering the case closed.