We have been in contact with Ms [redacted] regarding her concernsTo our knowledge, this matter has been resolved Ms [redacted] is still an active participant in our organization left;">Sincerely, [redacted] ***
My office has provided Ms [redacted] with all the information she has requested The fact remains that the total payments received by both the club and the lender ($219.20) are substantially less than the amount she received from the lender ($300) It is pointless to continue to explain and/or discuss the applicatioin of club dues to her outstanding loan balance, something clearly contrary to the contract she signed, when the total proceeds are insufficient when simply compared to the original amount borrowed She received funds and at the very minimum she should expect repay the Ml amount borrowed Sincerely,
RE: Argument to Grace Period- I do not owe Grace Period any more money - Please ask them to stop debiting my accountI would like to be terminated from their program immediately I attempted to pay off my loan with Grace period by e-mailing the staff on Oct 15thThey would not permit me to do so, I am not sure why I feel as if I was taken advantage of as a customer I originally took a loan on October 11, I went into this program thinking this was a program to help customers, a savings program This is what the advertisement states, Grace Period A Christian Organization to help People Well I feel ripped off I paid into this program a total of $for a $425.,loan I am not sure why I have paid this amount of money I attempted to pay this loan off which I contacted Eric on October 15th by e-mail and voice mailand was told to leave a text message I tried again on 10/25/asking to pay by balance of $and to no longer participate in the program and I spoke to someone with a accent convincing me why I had to stay in the program I made numerous contacts with the staff ***, [redacted] , ***, I have left messages I have several e-mails I have contacted the credit union and to be told I can't terminate the program until Grace period says I feel threaten and violated I want out of this program I do not want to be a part of this service The numerous e-mails /conversations have been with [redacted] and one with [redacted] and *** [redacted] has made reference to my account being debited in an e-mail without my permission and my arrival to Grace Period today March 14th I have never agreed to meet with the staff at Grace Period face to faceI am not sure who they spoke with I need to cancel my contract with this company I feel this company is extorting money from consumers I am trying to survive like everyone else and feel taking advantage of Can you please assist me with settling my dispute I also was told I will lose the money that I would have savedthis program is not free and they need to provide some of the money that has been taken from me
Thank you for bringing Ms [redacted] ’s concerns to our attention.We have spoken to Ms [redacted] and explained the many options available to her at this timeI believeshe now better understands Grace Period’s relationship with the credit unionShe informed me thatshe will reissue the check that she had previously sent to the credit union to finalize her account withthem.At this time Ms [redacted] has elected not to modify the current arrangement she has with Grace Period.We will continue assisting her in creating access to emergency funds.Thank you for your time[redacted] ***
After opening this case they excited me from the program with out contacting me and kept all my money. I can not believe this scam and that it is legal to continue. No one ever contacted me and in fact I left several messages. Regards, [redacted] ***
I have attempted and have been unable to reach Ms [redacted] to discuss her concernI have reviewed our staff’s notes from phone conversations occurring on March 11, and May 15, According to those notes both conversations were similarAn explanation of our dues cost recovery through participation after repayment was discussed and a copy of current account activity was providedThe notes say that Ms [redacted] expressed an interest in not continuing after repayment, which is regrettable As of the time of writing this letter, Ms [redacted] is one installment away from completing the requirement of repayment and is certainly encouraged to continue participation to receive a complete refund of her club dues as provided for in the agreement she signedI look forward to a conversation where I would encourage her to do so sincerely, [redacted]
We have been in contact with Ms [redacted] regarding her concernsTo our knowledge, this matter has been resolved Ms [redacted] is still an active participant in our organization left;">Sincerely, [redacted] ***
My office has provided Ms [redacted] with all the information she has requested The fact remains that the total payments received by both the club and the lender ($219.20) are substantially less than the amount she received from the lender ($300) It is pointless to continue to explain and/or discuss the applicatioin of club dues to her outstanding loan balance, something clearly contrary to the contract she signed, when the total proceeds are insufficient when simply compared to the original amount borrowed She received funds and at the very minimum she should expect repay the Ml amount borrowed Sincerely,
RE: Argument to Grace Period- I do not owe Grace Period any more money - Please ask them to stop debiting my accountI would like to be terminated from their program immediately I attempted to pay off my loan with Grace period by e-mailing the staff on Oct 15thThey would not permit me to do so, I am not sure why I feel as if I was taken advantage of as a customer I originally took a loan on October 11, I went into this program thinking this was a program to help customers, a savings program This is what the advertisement states, Grace Period A Christian Organization to help People Well I feel ripped off I paid into this program a total of $for a $425.,loan I am not sure why I have paid this amount of money I attempted to pay this loan off which I contacted Eric on October 15th by e-mail and voice mailand was told to leave a text message I tried again on 10/25/asking to pay by balance of $and to no longer participate in the program and I spoke to someone with a accent convincing me why I had to stay in the program I made numerous contacts with the staff ***, [redacted] , ***, I have left messages I have several e-mails I have contacted the credit union and to be told I can't terminate the program until Grace period says I feel threaten and violated I want out of this program I do not want to be a part of this service The numerous e-mails /conversations have been with [redacted] and one with [redacted] and *** [redacted] has made reference to my account being debited in an e-mail without my permission and my arrival to Grace Period today March 14th I have never agreed to meet with the staff at Grace Period face to faceI am not sure who they spoke with I need to cancel my contract with this company I feel this company is extorting money from consumers I am trying to survive like everyone else and feel taking advantage of Can you please assist me with settling my dispute I also was told I will lose the money that I would have savedthis program is not free and they need to provide some of the money that has been taken from me
Thank you for bringing Ms [redacted] ’s concerns to our attention.We have spoken to Ms [redacted] and explained the many options available to her at this timeI believeshe now better understands Grace Period’s relationship with the credit unionShe informed me thatshe will reissue the check that she had previously sent to the credit union to finalize her account withthem.At this time Ms [redacted] has elected not to modify the current arrangement she has with Grace Period.We will continue assisting her in creating access to emergency funds.Thank you for your time[redacted] ***
After opening this case they excited me from the program with out contacting me and kept all my money. I can not believe this scam and that it is legal to continue. No one ever contacted me and in fact I left several messages. Regards, [redacted] ***
I have attempted and have been unable to reach Ms [redacted] to discuss her concernI have reviewed our staff’s notes from phone conversations occurring on March 11, and May 15, According to those notes both conversations were similarAn explanation of our dues cost recovery through participation after repayment was discussed and a copy of current account activity was providedThe notes say that Ms [redacted] expressed an interest in not continuing after repayment, which is regrettable As of the time of writing this letter, Ms [redacted] is one installment away from completing the requirement of repayment and is certainly encouraged to continue participation to receive a complete refund of her club dues as provided for in the agreement she signedI look forward to a conversation where I would encourage her to do so sincerely, [redacted]