The claim in question is still pending and the file is still open in our claims department I have address with the claims department and they will continue to work on this and will advise Hope to have this closed soon
This was our response which was sent back to the Revdex.com on 8/10/16Mr [redacted] , thank you for your valuable feedbackWe are sorry to hear that your experience was not up to our standards, and you were unhappy with the timing of the delivery of your goodsBefore each move, we provide every customer a time frame during which their belongings will be deliveredWhile we did achieve delivery within that window in your case, we apologize for not being able to deliver your goods earlier We make it our practice to accommodate customer requests as best we can, but unfortunately, were unable to shorten the delivery window in this situation We understand you are in contact with our Customer Care department, who will work with you to resolve any outstanding issues
Complaint: [redacted] I am rejecting this response because: I have not received a resolutionIt is noteworthy that in the past months the company stated twice that they were "working on it", then ignored the claim and never got back to me This is the third time they said the same thing Sincerely, [redacted]
The claim in question is still pending and the file is still open in our claims department I have address with the claims department and they will continue to work on this and will advise Hope to have this closed soon
This was our response which was sent back to the Revdex.com on 8/10/16Mr [redacted] , thank you for your valuable feedbackWe are sorry to hear that your experience was not up to our standards, and you were unhappy with the timing of the delivery of your goodsBefore each move, we provide every customer a time frame during which their belongings will be deliveredWhile we did achieve delivery within that window in your case, we apologize for not being able to deliver your goods earlier We make it our practice to accommodate customer requests as best we can, but unfortunately, were unable to shorten the delivery window in this situation We understand you are in contact with our Customer Care department, who will work with you to resolve any outstanding issues
Complaint: [redacted] I am rejecting this response because: I have not received a resolutionIt is noteworthy that in the past months the company stated twice that they were "working on it", then ignored the claim and never got back to me This is the third time they said the same thing Sincerely, [redacted]