Graham Auto Sales

We certainly appreciate the opportunity to respond, thank you so much! Since we have always strived for 100% customer satisfaction, we care tremendously for each and every one of our valued customers! There are many variables of course that businesses in general have to take into consideration when evaluating their customer credit worthinessFor example, a customer’s payment history, and how one handles that responsibility with respect to their vendors speaks volumes!? We? thank you for the opportunity to respond

first I have a contract with a set price so even if they had a price increase it was explained to me at signing of te contract IT WOULD NOT EFECT US WHY WOULD THEY WRITE AN ANNUAL PAYMENT AMOUNT ON A CONTRACT??? This company / [redacted] is not about customer service or even caring about his customersAlso I didn't make a mistake on paying but rather I was forced to pay it because they held my website hostage (which I am suppose to own) until I paid the total due (even though it was the wrong amount) my husband spoke to [redacted] when we first get the bill and explained we would be week late but we would pay it and [redacted] said ok don't worry about it he would allow thatBut again he lied and held our website hostageSo we paid the full amounts of get our website freed from bondage but he [redacted] took his sweet time and did not release it upon payment even though he [redacted] and his invoice clearly states it and [redacted] promised to do soI do not want his service in the future because he is a horrible person to do business withSo a credit is not what I want I want a refundI can't wait until our business website is released Fromm his evil grapPlease help us!!!

Hello Revdex.com,Thank you for the opportunity to respond to the above statementWe did have a price increase of approximately $per month or $annually We always send our invoices out a full days prior to the due date and follow that up with a reminder invoice days prior to the due dateAt no time prior to the due date did we receive any communication from E [redacted] F*/Mary E [redacted] regarding the dispute of the price increaseIn fact, we did not receive payment until days after the due date and at that time the entire balance was paid, again with no mention of the increaseHaving said that, when E [redacted] F*/Mary E*** contacted us a week later saying they made a mistake and wanted a refund, we agreed to go above and beyond and issue her a $credit towards their next invoiceWe feel this was very generous on our part and that we went above and beyond for our valued customer.In the governing terms of our customer operating agreement it clearly states that our prices are subject to changeWe value each and every one of our customers immensely and do everything possible to avoid any price increaseUnfortunately, in order to keep up with technology we do need to from time-to-time to make price adjustmentsWe are very grateful to all of our customers, past, present and future! Thank You,WebTechs.Net

ebTechs.Net Response: First, thank you for the opportunity to respond, it’s unfortunate when an individual feels that they need to fabricate the facts in order to avoid their contractual responsibilities! Until recently, we did not have any indication whatsoever from *** *** of Master
Accounting And Tax Services, LLC that there was any problem with our products and services, in fact quite the oppositeSince December of we have received regular e-mail work related requests from Mr*** and we always respond promptly and receive replies from Mr*** thanking us and even telling us how awesome we are… What’s even more interesting, before any of this, we received an e-mail from Mr*** on November 12th requesting that we update his office address as he was anticipating an office move in December and thanked us again for everything… And again no mention of any of the above stated…? So, of course we were completely caught off guard and we see this as an attempt by Mr*** to avoid and to not honor his contractual obligations All of this came about the day before his invoice due date, how convenientThe facts are that as of today February 15th Mr*** has not paid his annual hosting and maintenance fees that were due January 1st For the record, we have not interrupted Mr*** service as we honor our customer commitmentsThank you for taking the time to read our response and we really appreciate the opportunity very much! Thanks Again!!! Thank You, Darren De S*WebTechs.Net*** ** *** *** *** ***
*** ** ***O: (*** *** ***F: (*** ***E: [email protected]: www.webtechs.net

We certainly appreciate the opportunity to respond, thank you so much! Since we have always strived for 100% customer satisfaction, we care tremendously for each and every one of our valued customers! There are many variables of course that businesses in general have to take into consideration when evaluating their customer credit worthinessFor example, a customer’s payment history, and how one handles that responsibility with respect to their vendors speaks volumes! We thank you for the opportunity to respond

Hello Revdex.com,Thank you for the opportunity to respond to the above statementWe did have a price increase of approximately $per month or $annually. We always send our invoices out a full days prior to the due date and follow that up with a reminder invoice days prior to the due
dateAt no time prior to the due date did we receive any communication from E*** F*/Mary E*** regarding the dispute of the price increaseIn fact, we did not receive payment until days after the due date and at that time the entire balance was paid, again with no mention of the increaseHaving said that, when E*** F*/Mary E*** contacted us a week later saying they made a mistake and wanted a refund, we agreed to go above and beyond and issue her a $credit towards their next invoiceWe feel this was very generous on our part and that we went above and beyond for our valued customer.In the governing terms of our customer operating agreement it clearly states that our prices are subject to changeWe value each and every one of our customers immensely and do everything possible to avoid any price increaseUnfortunately, in order to keep up with technology we do need to from time-to-time to make price adjustmentsWe are very grateful to all of our customers, past, present and future! Thank You,WebTechs.Net

ebTechs.Net Response: First, thank you for the opportunity to respond, it’s unfortunate when an individual feels that they need to fabricate the facts in order to avoid their contractual responsibilities! Until recently, we did not have any indication whatsoever from *** *** of Master
Accounting And Tax Services, LLC that there was any problem with our products and services, in fact quite the oppositeSince December of we have received regular e-mail work related requests from Mr*** and we always respond promptly and receive replies from Mr*** thanking us and even telling us how awesome we are… What’s even more interesting, before any of this, we received an e-mail from Mr*** on November 12th requesting that we update his office address as he was anticipating an office move in December and thanked us again for everything… And again no mention of any of the above stated…? So, of course we were completely caught off guard and we see this as an attempt by Mr*** to avoid and to not honor his contractual obligations All of this came about the day before his invoice due date, how convenientThe facts are that as of today February 15th Mr*** has not paid his annual hosting and maintenance fees that were due January 1st For the record, we have not interrupted Mr*** service as we honor our customer commitmentsThank you for taking the time to read our response and we really appreciate the opportunity very much! Thanks Again!!! Thank You, Darren De S*WebTechs.Net*** ** *** *** *** ***
*** ** ***O: (*** *** ***F: (*** ***E: [email protected]: www.webtechs.net

first I have a contract with a set price so even if they had a price increase it was explained to me at signing of te contract IT WOULD NOT EFECT US? WHY WOULD THEY WRITE AN ANNUAL PAYMENT AMOUNT ON A CONTRACT??? This company /*** is not about customer service or even caring about his customersAlso I didn't make a mistake on paying but rather I was forced to pay it because they held my website hostage (which I am suppose to own) until I paid the total due (even though it was the wrong amount) my husband spoke to *** when we first get the bill and explained we would be week late but we would pay it and *** said ok don't worry about it he would allow thatBut again he lied and held our website hostageSo we paid the full amounts of get our website freed from bondage but he *** took his sweet time and did not release it upon payment even though he *** and his invoice clearly states it and *** promised to do soI do not want his service in the future because he is a horrible person to do business withSo a credit is not what I want I want a refundI can't wait until our business website is released Fromm his evil grapPlease help us!!!

We certainly appreciate the opportunity to respond, thank you so much! Since 1997 we have always strived for 100% customer satisfaction, we care tremendously for each and every one of our valued customers! There are many variables of course that businesses in general have to take into consideration when evaluating their customer credit worthiness. For example, a customer’s payment history, and how one handles that responsibility with respect to their vendors speaks volumes! We thank you for the opportunity to respond.

first I have a contract with a set price so even if they had a price increase it was explained to me at signing of te contract IT WOULD NOT EFECT US.  WHY WOULD THEY WRITE AN ANNUAL PAYMENT AMOUNT ON A CONTRACT??? This company /[redacted] is not about customer service or even caring about his customers. Also I didn't make a mistake on paying but rather I was forced to pay it because they held my website hostage (which I am suppose to own) until I paid the total due (even though it was the wrong amount) my husband spoke to [redacted] when we first get the bill and explained we would be 4 week late but we would pay it and [redacted] said ok don't worry about it he would allow that. But again he lied and held our website hostage. So we paid the full amounts of get our website freed from bondage but he [redacted] took his sweet time and did not release it upon payment even though he [redacted] and his invoice clearly states it and [redacted] promised to do so. I do not want his service in the future because he is a horrible person to do business with. So a credit is not what I want I want a refund. I can't wait until our business website is released Fromm his evil grap. Please help us!!!

Hello Revdex.com,Thank you for the opportunity to respond to the above statement. We did have a price increase of approximately $4.15 per month or $50.00 annually.  We always send our invoices out a full 30 days prior to the due date and follow that up with a reminder invoice 10 days prior to the due...

date. At no time prior to the due date did we receive any communication from E[redacted] F[redacted]/Mary E[redacted] regarding the dispute of the price increase. In fact, we did not receive payment until 21 days after the due date and at that time the entire balance was paid, again with no mention of the increase. Having said that, when E[redacted] F[redacted]/Mary E[redacted] contacted us a week later saying they made a mistake and wanted a refund, we agreed to go above and beyond and issue her a $50.00 credit towards their next invoice. We feel this was very generous on our part and that we went above and beyond for our valued customer.In the governing terms of our customer operating agreement it clearly states that our prices are subject to change. We value each and every one of our customers immensely and do everything possible to avoid any price increase. Unfortunately, in order to keep up with technology we do need to from time-to-time to make price adjustments. We are very grateful to all of our customers, past, present and future! Thank You,WebTechs.Net