Graham Distributing

We are delivering belts to the customer todayHowever, they can be found in numerous vacuum outlets in the Cincinnati area We authorize service centers in and around CincinnatiShe can call 513-*** for any future supplies needsIf the customer would like she can order supplies
from the website www.kirby.com Belts and supplies are very easy find

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Please provide the name of the salesman and direct number so that I may contact him directly when I am in need of supplies, as he stated that belts and bags would be free for as long as I owned the vacuum. His last name is king. Therefore who distributes them is completely irrelevant.
Regards,
[redacted]